Computer Systems Technician - Information Technology Infrastructure and Services Diploma

Program Overview

The program emphasizes practical application of skills and knowledge in computer systems, networks, and cloud environments. Graduates are equipped with industry-standard certifications and are ready for roles such as Network Administrator, Systems Administrator, and Cloud Administrator.

Program Outline

• Description: This program prepares graduates for a career in IT infrastructure support and administration.
The program emphasizes practical application of skills and knowledge to install, configure, and troubleshoot computers, networks, and cloud environments.
• Objectives:
• Develop strong technical skills in computer systems and network administration.
• Gain practical experience in the latest technologies.
• Prepare for industry certification exams.
• Develop strong problem-solving and critical thinking skills.
• Strengthen communication and interpersonal skills.

Outline:

• Delivery: Full-time
• Length: 2 years
• Start Date: September 2024, January 2025, September 2025, January 2026
• Campus: Waterloo, Kitchener - Doon
• Structure:
• The program consists of a combination of theoretical and practical courses.
• Students will learn about operating systems, networking, virtualization, database systems, messaging systems, and IoT.
• The program includes project work and hands-on experience with industry-standard hardware and software.
• The optional co-op stream includes one co-op work term.
• Modules:
The program curriculum is likely outlined in detail on the program webpage or through contacting the program coordinator.

Assessment:

• The program utilizes various assessment methods to evaluate student understanding and skill development.
This likely includes:
• Exams:
Asssess theoretical knowledge.
• Assignments: Apply knowledge to practical scenarios.
• Projects: Demonstrate problem-solving and critical thinking skills.
• Presentations: Develop communication skills.
• Participation: Showcase engagement and collaboration.

Teaching:

• The program utilizes experienced faculty with expertise in computer systems and network administration.
• Teaching methods likely include:
• Lectures
• Tutorials
• Labs
• Guest speakers
• Group projects
• The program promotes a hands-on learning approach with access to industry-standard equipment and software.

Careers:

• Graduates of the program can pursue various career paths in IT infrastructure and administration, including:
• Network Administrator
• Systems Administrator
• Cloud Administrator
• Help Desk Technician
• IT Support Specialist
• The program prepares students for industry certifications, which can enhance their career prospects.

Other:

• The program provides students with a solid foundation for further education in computer science or related fields.
• Students can participate in co-operative education opportunities to gain valuable work experience.
• The program curriculum adapts to the evolving IT landscape, ensuring students are prepared for in-demand skills.
• The program emphasizes the development of essential soft skills such as communication, teamwork, and problem-solving.

• **Specific faculty members involved in teaching.