Quality and Performance Excellence, Post-Baccalaureate Certificate

Program Overview

Saint Louis University's Quality and Performance Excellence Certificate prepares individuals for careers in health operations management. Graduates gain expertise in quality improvement, process improvement, performance excellence, and project management, enabling them to work in healthcare facilities focusing on quality assurance, operational efficiency, and patient safety. The program is designed for both entry-level and experienced healthcare professionals, and its relevance is supported by the growing demand for professionals with educational backgrounds in this field.

Program Outline

Degree Overview:

Saint Louis University's Quality and Performance Excellence Post-Baccalaureate Certificate is designed for individuals seeking to begin their careers in quality improvement or those already working in healthcare who need to expand their knowledge in this area. The program focuses on health operations management, including quality improvement, process improvement, performance excellence, and project management.

Objectives:

• Graduates will be able to examine the relationships among stakeholders involved in improving clinical quality and enhancing operational excellence in the health care provider or payer settings.
• Graduates will be able to analyze how a health care organization functions with respect to routine clinical operations and quality and efficiency improvement initiatives.
• Graduates will be able to understand and apply theories, concepts, and tools for improving quality in healthcare.

Careers:

Graduates of this program are prepared for careers in:

• Health services management
• Healthcare administration
Common work settings include:
• Hospitals
• Clinics
• Nursing homes
• Other healthcare facilities
Graduates often work in departments focused on:
• Quality assurance
• Operational efficiency
• Patient safety
• Supply chain

Other:

• The program is designed for both those starting their careers in quality and those already working in healthcare.
• The program is relevant to all resident Master of Health Administration (M.H.A.)
students currently enrolled at SLU.
• The field of quality and performance excellence is growing, leading to an increasing need for educational backgrounds in this subject.
• While applied projects may be involved in any of the required courses, there is no additional fieldwork required for the certificate overall.