Program Overview

Hotel Operations Certificate

Overview

The Hotel Operations Certificate is an undergraduate certificate program that prepares students for a career in the hospitality industry.

Program Details

• Program Type: Certificate
• Format: On Campus
• Estimated Time to Complete: 1-2 semesters
• Credit Hours: 12

Program Description

This certificate increases students' knowledge of hotel operations and the global hospitality industry. Students will learn essential insights and best practices in the hospitality industry.

Requirements

The program requires the completion of 12 credit hours, including the following courses:

• Introduction to International Sustainable Tourism (3 hrs)
  • Global travel and tourism examined through the lens of sustainability and the triple bottom line
  • The economic, socio-cultural, and environmental effects of tourism on a destination
• Resort and Club Management (3 hrs)
  • Introduction to managing resorts and private clubs
  • Emphasis on needs assessment, planning and development, marketing, hiring, staff evaluation and management, legal issues, and financial management
• Hospitality Revenue Management (3 hrs)
  • Comprehensive analysis of theories and strategies of revenue management that directly affect operations in the hospitality industry
  • Application of revenue management techniques using data analysis and programs to maximize the hospitality firm’s profitability
• Hotel Operations (3 hrs)
  • Detailed study of different departments within hotel properties
  • Emphasis on front office, food and beverage, housekeeping, engineering, security, sales and marketing, and accounting

Related Programs

• Hospitality Management Degree
• Event Design & Experience Management Degree
• International Sustainable Tourism Master's

College and Department

• College of Merchandising, Hospitality and Tourism
• Department of Hospitality, Event and Tourism Management

Location

• Chilton Hall Room 331
• 1155 Union Circle, Denton, Texas