Outsourcing Management

Program Overview

Outsourcing Management

Program Presentation

The Outsourcing Management program is designed to develop your competencies and skills to analyze the critical factors for outsourcing decisions, articulate the mechanisms for managing and controlling outsourcing risks, and plan the implementation of outsourcing.

Objectives

• Analyze the factors critical for outsourcing decisions
• Articulate the mechanisms for managing and controlling outsourcing risks
• Plan the implementation of outsourcing

Plan of Studies

Analysis of the Outsourcing Strategy

• Difference between buying and outsourcing
• Decision-making: Internalization vs. Externalization
• Delimitation of roles and resources in an outsourcing process
• Activities, functions, and processes candidates for outsourcing

Outsourcing Negotiation and Decision-Making

• Service Level Agreement (SLA) and Contract
• Negotiation of costs and prices in outsourcing
• Criteria for selecting and evaluating outsourcing providers
• Relationships and risks in an outsourcing process

Implementation and Deployment of Outsourcing

• Types of subcontracting
• Areas and modalities of outsourcing

Control and Monitoring of Outsourcing

• Piloting and monitoring the process
• Continuous improvement of Business Process Outsourcing (BPO)
• BPO billing

Program Director

Sergi Tomás Blázquez

Faculty

• Jordi Civit Garcés
• Margarida Crous Peraferrer
• Sergi Tomás Blázquez

Program Details

• Start Date: 16/05/2025
• End Date: 30/05/2025
• Duration: 2 weeks
• Modality: 75% face-to-face - 25% online
• Hours: 21
• Schedule: Check calendar
• Price: 1,600€
• City: Barcelona

Admission and Registration

To register, fill out the form that appears by clicking the "Register" button.

Once registered, you will receive an invoice with the necessary documentation for bonification by Fundae, if applicable.

A week before the start, you will receive an email with instructions and information of interest for the first day.

Frequently Asked Questions

• What should I do to register?
  • Fill out the form that appears by clicking the "Register" button.
• Can I benefit from any aid?
  • Yes, always and when the registration fee is paid by you, totally or partially.
• Can my company benefit from any discount?
  • Yes, always and when any of the following circumstances occur:
    • Being a partner of the Fundació Empreses IQS.
    • Having previously trained collaborators in IQS Executive Education.
    • Enrolling more than one participant in the same program and edition.

Additional Information

• The program is bonifiable by the Fundae (Tripartita).
• IQS does not take charge of the procedures for this bonification and does not issue invoices to third-party organizing entities.

Also of Interest

• Supply Chain 4.0: Smart Logistics
• Integrated Business Planning (IBP)
• Logistic Management
• Posgrado Global Logistics & Supply Chain Management
• Máster en Dirección de Operaciones

Program Outline

Degree Overview:

The program focuses on the "what" and "how" of managing outsourcing, aiming to equip participants with the skills and knowledge to effectively implement and manage outsourcing processes within their organizations. It emphasizes the importance of methodologies and tools for analyzing and making informed outsourcing decisions.

Objectives:

The program aims to develop participants' competencies and skills to:

• Analyze critical factors for making outsourcing decisions.
• Articulate mechanisms for managing and controlling outsourcing risks and plan implementation.
• Master methodologies and tools for managing and controlling outsourcing experiences.

Teaching:

• The program is delivered in a blended format, combining in-person sessions on campus with synchronous online sessions via video conferencing.
• Online sessions are interactive and recorded for those who miss them.
• The program emphasizes practical learning through various dynamics and activities designed to have a direct impact on participants' professional lives.

Other:

• The program is part of the "Posgrado Global Logistics & Supply Chain Management" program.
• The program is taught by experienced practitioners who provide real-world insights and guidance.
• The program includes modules on:
• Analyzing outsourcing strategy
• Negotiating outsourcing and decision-making
• Implementing and deploying outsourcing
• Controlling and monitoring outsourcing
• The program is offered in Barcelona.
• The program duration is 2 weeks, with 21 hours of instruction.
• The program is offered in a semi-presential format, with 75% in-person and 25% online.
• The program fee is €1,600.
• IQS issues a Certificate of Completion to those who successfully complete the program.
• The program is eligible for funding through Fundae (Tripartita).
• IQS offers payment deferral options for individuals.
• IQS alumni receive special pricing.
• Companies can receive discounts for multiple participants or for being a member of the Fundació Empreses IQS.
• The program is designed to be flexible and accommodate participants' schedules.
• The program provides a practical and stimulating learning experience.
• The program is recognized for its quality and prestige.