Masterclass in Introduction to Creative Problem Solving

Program Overview

Facilitated by Design Thinker Jonathan Bannister, the program is designed for individuals and teams in various industries seeking to drive innovation and enhance customer experiences.

Program Outline

Outline:

• Taster Session (1 x 1-hour online workshop):
• Core elements of Creative Problem-Solving
• Problem definition using Creative Problem-Solving
• Masterclass (1 x 3-hour online workshop):
• Convergent and divergent thinking
• Invitational stems to frame problems as questions
• Techniques to defer or suspend judgment
• Action planning incorporating Assistors and Resistors

Teaching:

• Interactive online live webinars
• Facilitated by Jonathan Bannister, Design Thinker

Other:

• The Masterclass is offered in two formats:
• Taster Session
• Masterclass
• The Taster Session is designed to introduce participants to Creative Problem-Solving and highlight the importance of focused problem definition.
• Completion of the Taster Session is not a prerequisite for Masterclass participation.
• The Masterclass is designed for individuals and teams working in the product or service industries who want to drive innovation and improve the customer experience.
• This includes professionals such as accountants, solicitors, engineers, bankers, healthcare professionals, public service employees, research and development teams, start-ups, and technology professionals.