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Students
Tuition Fee
Start Date
Medium of studying
Duration
Program Facts
Program Details
Degree
Courses
Major
Customer Service | Domestic Services
Area of study
Services
Course Language
English
About Program

Program Overview


This Level 1 PA and Secretarial Skills Certificate provides an entry-level introduction to the field, covering essential duties, telephone skills, and professional business letter writing. Delivered online with tutor support, it prepares individuals for roles in high-level administration, offering career advancement opportunities and earning potential from £20,000 to £50,000. The certificate is endorsed by the Quality Licence Scheme and is suitable for newcomers, ambitious admins, and jobseekers seeking to enhance their employability.

Program Outline

It is a flexible online course that can be completed at a pace that suits the student's lifestyle.

  • To enhance telephone skills.
  • It also discusses the character traits and qualities needed to succeed in the field, along with the importance of developing strong relationships with employers.
  • Module 2 - Telephone Skills: This module outlines the value and importance of refined telephone skills as a secretary or PA, defining what it means to have a professional telephone manner.

Teaching:

  • The course is delivered online through a dynamic digital learning platform that is open 24/7.
  • All learning resources and on-demand tutor support are included in the initial course fee.

Careers:

  • This Level 1 PA and Secretarial Certificate can lead to a successful career in almost any aspect of high-level admin.
  • Potential career paths include:
  • Climbing the corporate ladder and securing a prestigious position with an established employer.
  • Becoming the personal PA of a high-profile individual, politician, entrepreneur, or celebrity.
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