Introduction to Conflict Management and Resolution
Program Overview
Introduction to Conflict Management and Resolution
Overview
The learners will gain an understanding of conflict and how it is managed, resolved and avoided.
Duration
2-3 hours
Learning Aims & Outcome
Upon completion of this course, you will have a good understanding of:
- Collaborating
- Competing
- Avoiding
- Accommodating
- Compromising
- Conflict Management Personality Types
- Thinking vs. Feeling
- Judging vs. Perceiving
- How to manage conflict
- What Is conflict resolution
- How to resolve a conflict
- The conflict resolution process
- Types of conflict resolution skills
Value of Course
Developed by Professionals
This course is CPD Certified
Assessment
The online assessment is taken on completion of the training material. You will be asked 20 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed. If you don’t pass don’t worry! You can take the test as many times as you need with no extra charge.
Course Fee
£ 25
Course Details
- 100% Online
- CPD Certified
- Accessible on Mobile devices
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Sample Certificate
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Program Outline
Degree Overview:
The course is titled "Introduction to Conflict Management and Resolution." It outlines principal theories and thinking underpinning the practice of conflict management and resolution. The learning objective is for learners to gain an understanding of conflict and how it is managed, resolved, and avoided. The course is CPD Certified and developed by professionals.
Outline:
The course covers the following topics:
- Collaborating
- Competing
- Avoiding
- Accommodating
- Compromising
- Conflict Management Personality Types
- Thinking vs. Feeling
- Judging vs. Perceiving
- How to manage conflict
- What is conflict resolution
- How to resolve a conflict
- The conflict resolution process
- Types of conflict resolution skills The duration is 2-3 hours. The course is 100% online, CPD certified, and accessible on mobile devices.
Assessment:
The assessment is an online multiple-choice test taken after completing the training material. It consists of 20 multiple-choice questions with a pass mark of 80%. Answers are marked automatically.
Other:
The course fee is £25. A sample certificate is shown. The course is listed under the "Workplace Ethics & Management" category.
London College of Professional Studies offers blended learning programs leading to globally recognized qualifications. Located in London, the institution attracts students from across the UK and various parts of the world.
The college is accredited by NCFE CACHE, OTHM, ATHE, and IOSH, which are among Britain’s leading awarding bodies. Additionally, accreditation from ASIC allows students from outside the European Economic Area (EEA) [including EU countries, Iceland, Liechtenstein, Norway, and Switzerland] to apply for a Short-Term Student Visa. This visa permits studying short courses in the UK, with durations of up to 6 months for foundation or pre-master programs and up to 11 months for English language courses.
More than 210 courses are offered, primarily online, at foundation, undergraduate, postgraduate, and PhD levels. To provide these opportunities, the college has partnered with several UK universities and Ofqual-regulated awarding bodies. Students from over 122 countries are currently enrolled, and more than 19,000 students have successfully completed their courses.
Learners are at the center of all activities at London College of Professional Studies. Success is achieved through excellent teaching and high-quality courses, creating opportunities for better futures.
A strong commitment to academic and professional standards defines the institution, with a goal of being internationally recognized for quality teaching resources, student support, and the opportunities provided.
