Program Overview
The Hotel Management Specialization program trains individuals in hotel management, focusing on systemic and integrated approaches. It covers key areas such as administration, human resources, quality management, and marketing. The program is offered through distance learning and includes a final project, preparing graduates for careers in hotel management, catering, and related sectors.
Program Outline
Degree Overview:
The Specialization in Hotel Management is designed for individuals without prior academic degrees seeking training in this field, as well as graduates and professionals aiming to expand their career opportunities. The program addresses the evolving nature of hotel management, moving away from function-optimized approaches to a more systemic and integrated model focused on minimizing costs and maximizing system operations. It emphasizes customer satisfaction as a key driver of quality and improvement. The program explores seven key interrelated issues: Administration and business management; Strategic management of human resources; Quality management in tourism businesses and destinations; Management techniques and organizational leadership; Integration of business management systems; Hotel Business Management; and Food and Drinks Management. Specific objectives include providing a full understanding of hotel company organization, structure, and management; developing expertise and leadership skills for responsible hotel management; defining, analyzing, and developing lodging options and their management processes; defining, analyzing, and developing marketing processes using new technologies and techniques; encouraging critical thinking and analytical skills regarding tourism business problems; and providing skills for leadership in logistics, operations, economic, financial, marketing, and human resource management within the hotel and restaurant industry. Upon successful completion, students receive a Specialization in Hotel Management degree awarded by the enrolling university.
Outline:
The Hotel Management program consists of 41 credits, divided into two parts:
- Part 1: Subjects (31 credits): This part provides a comprehensive overview of the tourism sector, covering theoretical, conceptual, and historical foundations, along with organizational, social, and technological implementations. The subjects are structured in a pedagogical sequence progressing from simple to complex concepts. Each subject is divided into units or chapters with printed materials for study and assessment. The subjects included are:
- Hotel Business Management (6 credits)
- Food and beverage management (6 credits)
- Management techniques and organizational leadership (3 credits)
- e-Business and its Integration with Corporate Systems Management (5 credits)
- Business Administration and Management (4 credits)
- Strategic Human Resource management (3 credits)
- Strategic Management of tourism companies and destinations (4 credits)
- Part 2: Final Project (10 credits): This part, required for Specialization degrees, involves the development of a final project that can be undertaken concurrently with Part 1. The project should relate to the areas studied or related fields, theoretically or practically. The program duration is 9-12 months, depending on the student's dedication, requiring successful completion of all evaluated activities and the final project (if applicable).
Teaching:
The program uses a distance learning format. The teaching staff includes numerous Doctors and Professors from various universities across Spain, Peru, Argentina, Chile, Panama, Mexico, and Brazil. A list of faculty members is provided in the text, including their affiliations and areas of expertise.
Careers:
Graduates are qualified for roles such as running hotels, catering establishments, high-end restaurants, and companies related to the hotel and tourism sector (e.g., recreation centers, theme parks). Specific career paths include: managing activities for lodgings (residences, senior centers, etc. Applicants submit their applications online, and a committee evaluates their suitability for financial aid.
