Conflict Resolution and Organizational Mediation

Program Overview

This online program in Conflict Resolution and Organizational Mediation equips professionals with the knowledge and skills to effectively manage organizational conflicts and negotiations. It covers conflict theory, mediation techniques, and organizational conflict resolution systems, leading to a Specialization degree. The program is approved by the Mediation Center of Private Law of Catalonia and prepares individuals for careers in Human Resources, organizational leadership, and other related fields.

Program Outline

Degree Overview:

The Specialization in Conflict Resolution and Organizational Mediation is designed to equip professionals with the theoretical knowledge and practical skills needed to effectively manage organizational conflict and negotiation. The program is approved by the Mediation Center of Private Law of the “Generalitat de Catalunya” (Government of Catalonia) in accordance with Act 15/2009, concerning mediation in private law, and Order JUS/428/2012. It's aimed at professionals in Human Resource departments and those in leadership roles within SMEs and large corporations. Successful completion leads to a Specialization in Conflict Resolution and Organizational Mediation degree, issued by the registering university. The program notes that the "Master in Conflict Resolution and Mediation” degree alone does not qualify someone to practice mediation; individuals interested in practicing mediation should check their country's specific laws. The program's general objective is to train professionals in conflict theory and provide the skills and techniques for constructively handling organizational conflicts. Specific objectives include developing conflict resolution/transformation abilities, training in mediation techniques and skills, and facilitating the development and design of organizational conflict resolution systems.

Outline:

The program comprises 43 credits and takes 9-12 months to complete, depending on the student's dedication. It consists of two parts:

Part 1: Subjects (33 credits):

This section provides understanding of the dynamics and consequences of organizational conflicts and teaches conflict resolution skills in an organizational context. The subjects are designed to build upon each other in increasing complexity. The subjects and their credit allocation are: Conflict Theory I (3.5 credits) Conflict Theory II (3.5 credits) Organizational Structure and Change (2.5 credits) Organizational Culture and Climate (2.5 credits) Strategic Management of Human Resources (3 credits) Communication and Conflict (3 credits) Labor Risk Prevention: OHSAS 18001 (3 credits) Negotiation and Conflict Resolution Techniques (3 credits) Mediation I: Definition and Principles, The Mediator, role and functions (3 credits) Mediation II: Mediation Techniques and Strategies. Co-mediation. Mediator’s Ethic. (3 credits) Resolution/Transformation of conflicts in the organizational field (3 credits)

Teaching:

The program is online and distance learning, with no specific start date. Students can enroll at any time, subject to availability. The teaching staff includes a range of academics and professionals with expertise in conflict resolution, mediation, human resources, and organizational psychology. Specific faculty members are listed, including their credentials and affiliations.

Careers:

Potential career paths include roles in Human Resources, Organization and Communication Departments; business ownership and management in SMEs and large corporations; and professions in recruiting, hiring, and staff training.

Other:

The program is approved by the Mediation Center of Private Law of the “Generalitat de Catalunya”. FUNIBER offers scholarships.