Program Overview

Pearson BTEC Level 5 Higher National Diploma in Hospitality Management

Course Overview

The Higher National Diploma (HND) in Hospitality Management programme is meticulously crafted to mould students into professionals capable of meeting the dynamic demands of the hospitality industry. Our primary objective is to foster a cadre of individuals who possess both the theoretical knowledge and practical skills required by employers in the ever-evolving hospitality sector.

Duration

24 months

Subject

Business

Qualification level

Undergraduate pathway

Intake

Jan | Apr | Sept

Tuition fees

35,700

What will you achieve?

By completing the BTEC HND in Hospitality Management, you will gain a blend of practical skills and theoretical knowledge to excel in the hospitality and tourism industry. You will develop expertise in key areas such as hotel operations, event planning, customer service, and leadership, along with a strong understanding of global hospitality trends and management strategies. This qualification equips you with the ability to solve real-world problems, enhance customer experiences, and lead diverse teams effectively.

Career opportunities

• Front Desk Associate / Receptionist
• Guest Relations Executive
• Reservations Agent
• Housekeeping Associate
• Host/Hostess
• Food & Beverage Associate
• Travel Consultant
• Tour Guide
• Concierge

Entry requirements

• 17+ years minimum
• BTEC Level 3
• GCSE – Grade A* – C
• Other related 3 qualifications
• CBSE, ISE, NIOS or All state boards of grade 12
• Relevant work experience (2 years minimum)
• Passing of Proficiency Test

Course outline

Key points

• Hospitality Industry Insights
• Mastering Customer Experiences
• Building Professional Identity
• Management Accounting for Success
• Conference and Event Mastery
• Managing Accommodation Services
• Digital Marketing in Hospitality
• Innovative Concepts in Hospitality
• Pitching and Negotiation Mastery

Units

• The Contemporary Hospitality Industry
• Managing the Customer Experience
• Professional Identity and Practice
• Hospitality Business Toolkit
• Management Accounting
• Managing Conferences and Events
• Managing Accommodation Services
• Leadership and Management for Service Industries
• Research Project (Pearson Set)
• Hospitality Consumer Behaviour and Insight
• Global Events
• Hospitality Digital Marketing
• Concepts & Innovation in Hospitality
• Pitching and Negotiation Skills
• Customer Value Management

Mandatory fees

Progression

The Level 5 Higher National Diploma is recognized by higher education providers as meeting admission requirements to many relevant undergraduate hospitality management-related courses, for example:

• BSc (Hons) in Hospitality and Events Management
• BA (Hons) in Hospitality Management
• BA and BSc (Hons) in Culinary Arts Management
• BSc (Hons) in International Hospitality Management

Admission process for all programs

Step 1

Complete the Application Form

Step 2

Submit all required documents

• Completed Application Form
• Most Recent Academic Transcript
• Passport Copy – valid copy required.
• Emirates ID (Front & Back- valid copies required).
• Updated Resume (if applicable)
• Proof of English Proficiency:
  • IELTS: Minimum score of 5.5
  • PTE: Minimum score of 45
  • Medium of Instruction (academic grade) with a minimum of 65 marks
  • Applicants with scores between 50-65 marks must attend a 10-minute pre-interview for English qualification review.

Step 3

The Admission Team will contact you for any further queries.

Step 4

Receive an Offer Letter from Admissions Team.

Step 5

Pay your tuition fee as per your selected payment plan to secure your seat.