Diploma in Office Administration & Technologies

Program Overview

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Diploma in Office Administration & Technologies

Overview

This practical programme is designed for professionals who wish to acquire the skills and knowledge required to work efficiently and effectively in a modern office environment. It offers instruction in office management and administration functions, paying particular attention to the use of Information Technology applications that are key to efficient office management.

Programme Aims and Objectives

Aims

Each module on this programme lays down fundamental principles designed to teach participants the essentials of effective office management and administration. The course focuses on six key areas of office administration allowing students to gain the skills and tools to manage an office successfully.

Objectives

Each student will be provided with:

• Key skills and knowledge transferable to any office management position.
• An understanding of how to improve workplace efficiency and increase job satisfaction.
• Insight into the significance of marketing and digital media management.
• Enhanced ability to use current office software applications.

Timetable

The provisional timetable is available upon request.

Assessment

As the primary objective of this programme is to provide students with the practical skills necessary to work in an administration role in a modern office, there will be a strong focus on in-class exercises to develop those skills. To meet the requirements of the Diploma in Office Administration and Technologies, a student must complete:

• Office Communication Skills: group presentation (100%)
• Information Technology Applications: practical lab project (100%)
• Human Resource Management: individual written assignment (100%)
• Project Management: individual written assignment (100%)
• Office Administration skills: individual written assignment (100%)
• Marketing and Digital Media Management: group project (100%)

Course Content

Office Communication Skills

This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include communication skills, use of networked communication applications, planning skills, understanding budgets and purchasing, project planning, and team working.

Information Technology Applications

This module will equip learners with practical digital skills. Learners will gain an understanding of collaborative technologies in the workplace. They will apply best practice for creating documents, presentations, spreadsheets, and databases.

Human Resource Management

This module will provide the student an insight into HRM and the role HRM plays in an organisation. The module presents current trends in the field and provides the students with the foundational tools for Human Resource Management.

Project Management

This module provides an overview of the types of skills required to run and administer a busy office environment. Topics covered in this module include project management and planning skills, understanding budgets and purchasing.

Office Administration skills

This module covers practical skills required by all those working in a modern office environment and is complementary, and closely related, to the Office Communication Skills module. Topics covered include file management and sharing, email management, books of first entry, accounts payable and receivable and diary management, planning and scheduling.

Marketing and Digital Media management

This module explores the skills and knowledge necessary for the planning and management of effective marketing in the workplace. The basic principles are taught and an advanced understanding is fostered through the use of case studies and practical examples. The key role of this module is to provide an introduction to many of the techniques employed by marketers to achieve business success.

Structure

The Diploma in Office Administration and Technologies is offered as a part-time programme over one academic year. Students will engage with weekly topic areas through short, faculty-led presentations, lab work and guided discussion that will be reinforced by case studies and group work. Moodle will be used to facilitate student engagement with resources, as well as provide an interactive space for learners. The course will focus on six key areas that are foundational to manage an office and its administration efficiently. Additionally, students will acquire practical experience with Information Technology applications that are crucial in modern office management.

This course is delivered online.

Career Opportunities

On completion of the programme students will have the knowledge and skills required to work in a variety of business and administrative roles. The diversity of the programme can also enhance the career profile of non-business candidates.

Progression to DBS Programmes

For students interested in further study, the Diploma in Office Administration & Technologies will entitle students to exemptions at Level 1 of some of the Evening Business and Marketing (Hons) Degree programmes at DBS.

Student Profile

Typical students do not need prior qualifications or experience in advance of commencing the course and come from various backgrounds. This programme is aimed at those looking to gain an understanding of basic office management processes and functions. There will be an enhanced focus on developing IT skills as these skills are a basic requirement for the aspiring office manager or those operating in a supporting role. This programme is also suited to the students who are interested in further study.

Fees

The fee for the Diploma in Office Administration and Technologies is €2,000. This is inclusive of tuition, registration, exam fees and DBS library membership. This fee must be paid in full before the course begins.

Certification

Dublin Business School

Schedule

1 evening per week, 6.15-9.30pm

Next Intake

September 2025

Duration

1 academic year (part-time)

Mode

Online

Categories

• Professional Diplomas
• Business & Management
• 1 Year
• Part-Time