Program Overview

Health and Community Courses

Australian Health and Management Institute Responsibility for Delivering Australian Qualifications

The Australian Government oversees Registered Training Organisations to ensure that quality standards of education and awarding qualifications meet the requirements of the Australian Qualifications Framework. Therefore, Australian Health and Management Institute is responsible for the quality of training and assessment, student support services and the issuance of Australian Qualifications Framework certification on completion of a course.

Australian Health and Management Institute AQF Courses

The following Australian Health and Management Institute courses are delivered and assessed under the Australian Qualifications Framework to ensure quality training and assessment. The following AQF courses are listed on the National Register at and on CRICOS

CHC52021 Diploma of Community Services

Course Description

The Diploma of Community Services reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

Course Structure

• CHCCCS004 | Assess co-existing needs
• CHCCCS007 | Develop and implement service programs
• CHCCCS019 | Recognise and respond to crisis situations
• CHCCCS019 | Facilitate and review case management
• CHCDEV005 | Analyse impacts of sociological factors on people in community work and services
• CHCDFV001 | Recognise and respond appropriately to domestic and family violence
• CHCDIV001 | Work with diverse people
• CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 | Manage legal and ethical compliance
• CHCMGT005 | Facilitate workplace debriefing and support processes
• CHCPRP003 | Reflect on and improve own professional practice
• HLTWHS003 | Maintain work health and safety

Elective Units

• CHCDFV006 | Counsel clients affected by domestic and family violence
• CHCCSM010 | Implement case management practice
• CHCCSM014 | Provide case management supervision
• CHCCSM012 | Coordinate complex case requirements
• CHCDIV003 | Manage and promote diversity
• CHCCDE028 | Work within organisation and government structures to enable community development outcomes
• CHCCSL001 | Establish and confirm the counselling relationship
• CHCDIS015 | Develop and provide person-centred service responses

Entry Requirements

• International Students must be 18 years of age at the time of enrolment
• Academic Entry Requirements: Year 12 or equivalent of Australian HSC
• English Language Entry Requirements: IELTS score 6.0 (with no bands less than 5.5) or equivalent Pearson Test of English (PTE)

Mandatory Work Placement

• Students are required to complete 240 hours mandatory work placement
• *400 hours mandatory work placement upon Community Work Australia approval
• Students may request Australian Health and Management Institute to organise their work placement or they may find their own mandatory work placement
• In the event the student has selected the work placement, Australian Health and Management Institute staff undertakes a work place suitability assessment prior to approval

Career Opportunities

• Case Coordinator
• Case Management Supervisor
• Community Services Worker
• Program Coordinator
• Team Leader

Education Pathways

• After successfully achieving CHC52021 Diploma of Community Services, graduates will be eligible to apply for university entry into a relevant community services field of study at the bachelor level

Exit Point/Award

• Students that successfully complete all 20 units of competency as stated in the Course Structure will be issued with CHC52021 Diploma of Community Services
• This qualification is recognised nationally under the Australian Qualifications Framework (AQF)
• Students that complete some but not all of the units of competency as stated in the Course Structure may be issued with a Statement of Attainment
• It will identify only those units of competence that have been completed as part of the qualification and recognised nationally under the AQF