Hospitality and Tourism Management, Hotel & Resort Operations, Certificate
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Program Overview
Hospitality and Tourism Management, Hotel & Resort Operations, Certificate
Program Description
This is a Certificate in Lodging Management (e.g. hotels, motels, resorts). Individuals completing this selection of coursework will be effectively trained in primary divisions of hotels (e.g. front office operations, housekeeping, banquets, sales and marketing, revenue management). Students interested in careers in lodging operations including hotels, motels, bed and breakfasts, resorts, Air BnB, or others are well-suited for enrolling in this selection of coursework. Credits earned during the tenure of this certificate can be used toward further degrees.
Program Requirements
Program Core Courses
- HOST 110 - Lodging Operations
- HOST 120 - Environmental Leadership & Facilities Operations
- HOST 166 - Global Excellence in Customer Service
Select 3 credits from this list:
- HOST 139 - Career Planning and Preparation
- HOST 145 - Planning and Preparation for Supervisors, Managers, and Leaders
Select 5 credits from this list:
- HOST 200 - HOST Capstone: Management
- HOST 210 - Budgeting and Revenue Management
Total Program Credits: 17
Program Outcomes
Learners completing this certificate will be able to:
- Define and describe key concepts of the lodging industry;
- Recognize and describe operational divisions involved in lodging;
- Demonstrate an ability to compare and assess financial components of lodging such as room rates, staffing, par levels, budgets, PACE Reports, and STR Reports;
- Differentiate and identify flags;
- Be able to comprehend and complete a daily checklist at the property level;
- Demonstrate proper handling methods of chemicals and adherence to OSHA standards;
- and comprehend decision-making at the ownership level.
Program Notes
- This information does not substitute for meeting with a faculty adviser.
- Students must achieve a cumulative 2.0 GPA and a minimum 2.0 GPA in each core course to attain a certificate or AAS.
- Not all classes are offered every quarter, at night, online, or on the weekends.
Internal Coding
| Last Updated |
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Description | HOST Hotel & Resort Ops C01
Academic Plan | HMMLMC01
CIP Code | 52.0904