Program Overview

The Property Management Systems in The Hospitality Industry Course

Course Description

Explore the critical role of Property Management Systems (PMS) in the hospitality industry. This module covers the selection, implementation, and optimisation of PMS platforms through a mix of lectures, hands-on sessions, and case studies. Students will learn about the integration of PMS with other systems, utilise data analytics for decision-making, and examine current trends and technologies impacting PMS, such as artificial intelligence and cloud computing.

Learning Outcomes

• Identify and explain the core functionalities of property management systems and their strategic importance in hospitality operations.
• Assess different PMS platforms based on their functionality and suitability for various hospitality operations.
• Demonstrate the ability to set up, customise, and manage a PMS, tailoring it to the specific needs of a hospitality business while optimizing the guest experience and operational efficiency.
• Data-Driven Decision Making: Use PMS data to generate actionable insights for improving service and profitability.
• Identify and leverage current trends and technological advances in PMS.
• Address ethical and regulatory considerations in data management within PMS.

Course Features

• Level: Master
• Duration: 18 hours
• Language: English
• Semester: Fall
• Study Mode: On-campus

Assessment

Project-Based Learning Methodology at ESEI

ESEI employs a project-based learning and assessment methodology across all modules taught in our master programmes. This innovative approach means students collaborate in groups to develop projects that demand creativity, teamwork, and problem-solving abilities.

The Advantages of Project-Based Learning

The primary advantage of this method is that by the time students graduate, they will have compiled a portfolio of work. This portfolio will be directly relevant to their future roles, whether as employees or business owners, showcasing their hands-on experience and skills.

Project Format and Teacher Involvement

Project formats vary and are at the discretion of the instructor. Projects can take the form of case studies, written reports, videos, role-playing activities, podcasts, or any other medium that effectively communicates the students’ ideas. Teachers are responsible for creating project briefs and monitoring team progress with regular updates and check-ins.

Assessment Criteria

• GROUP Project Submission (40%)
• INDIVIDUAL Project Submission (20%)
• GROUP Presentation of the Project and Q&A (20%)
• Class Participation (20%)

Faculty

TBD

Reviews

• 4/5
• Great content and examples.
• Very interactive!