Program Overview

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ILM Certificate in Effective Coaching

Royal Docks School of Business & Law

Join our 5-day face-to-face coaching course, and gain the skills and insights needed to elevate your professional career

Start date

10 February 2025

Attendance

5 days, face-to-face

Learning mode

USS campus and at business site

Course Summary

This practical course is for staff at all levels who want to develop their knowledge and skills in effective coaching within the workplace.

The Level 3 Certificate in Effective Coaching short course will run face-to-face for five days over a 9-month period. We currently are running three cohorts.

• Cohort 1 will be taught on 10, 11 and 12 February, 12 and 13 May and 30 July.
• Cohort 2 will be taught on 21, 22 and 23 May, 17 July and 18 July, and 19 November.
• Cohort 3 will be taught on 17, 18 and 19 September 2025, 11 December 2025 and 6 February 2026.

All these will be full-day sessions.

Personalised training

Gain greater self-awareness as a manager.

Small group sizes

To support your learning.

Strategic viewpoint

Supporting you to influence the organisation's coaching culture.

What you'll learn

• Explore your own values, preferences and communication and leadership styles leading to greater levels of self-awareness.
• Learn a range of coaching tools and approaches in order to structure coaching conversations and facilitate self awareness, growth and mindset and behaviour change in others.
• Understand how to coach ethically, this includes creating a robust contract, how to keep coaching records and how to develop a reflective practice.
• Explore the neuroscience around how coaching works and its links to the concepts of psychological safety and high performance.
• Understand how to create a coaching culture within an organisation and how to overcome some of the barriers organisations may face.

Entry requirements

Level 3 English GCSE or equivalent.

Fees

£1,700 inclusive of VAT.

Accreditation

Accredited by the Institute of Leadership and Management.

Modules

Understanding good practice in coaching within an organisational context

This core module aims to provide the learner with an understanding of the practice required for effective coaching within an organisational context.

Undertaking coaching within an organisational context

For the award this module requires learners to undertake a minimum of 6 hours of effective coaching with 2 individuals within an organisational context, plus a 1 hour meeting with their supervisor/tutor.

Learners will be able to identify areas for improvement through ongoing review and feedback. This is only undertaken for the award.

Undertaking an extended period of coaching within an organisational context

For the Certificate, this module requires learners to undertake a minimum of 12 hours of effective coaching within an organisational context plus a 2 hour meeting with their supervisor/tutor.

Learners will be able to identify areas for improvement through ongoing review and feedback. This is only undertaken for the certificate.

Reflecting on coaching skills within an organisational context

This core module aims for the learner to reflect on their ability to perform effectively as a coach, within an organisational context.

Your future career

More than ever there is a demand for managers to possess the skill of coaching (Harvard Business Review, 2023). This course will enhance your current skills to support your employer, enabling you to leverage performance across your team. By enabling you to develop your skills as an internal coach you bring value to support underperforming members of your team and to support change across your organisation.

How you'll learn

Guided independent study

This course will be run either as a 5 day intensive course or across a 3-day, 2-day and 1-day model. The course itself will be completed within 9m months. Throughout this time you are expected to continue self-study by completing your assignments, your coaching and reflection on your experience.

Support

You will have supervision time with your tutor along with support to complete assignments.

Class sizes

This course has a typical class size of 6 to 15 students.

How you'll be assessed

You will be assessed by written assignments, records and reflections of your coaching.

Who teaches this course

Laura Osman is director of Beam Coaching and Training. She spent 17 years in Education as a Drama teacher and ITT lead before qualifying as an Executive Coach with the ILM. She now holds senior facilitator status with the EMCC (European Mentoring & Coaching Council). Laura works across both primary and secondary education delivering leadership coaching and training programmes alongside her role as an associate lecturer at University of East London.