Certificate III in Library and Information Services

Program Overview

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Certificate III in Library and Information Services

Course Overview

Embark upon a career in a wide variety of information service areas with this entry-level course. With a certification in Library and Information Services, you will have the practical skills necessary to assist people with general inquiries, provide information, and maintain catalogues of information. This qualification provides skills that are transferable to a number of different industries including museums and art galleries, giving you greater employment opportunities.

What Can I Do?

• Inquiry Clerk
• Research Information Officer
• Library Assistant
• Customer Service Officer

Course Outcome

BSB30420 Certificate III in Library and Information Services

What You Will Study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below. You will also be required to undertake vocational placement in an approved setting.

Core Units

• UNIT CODE: CUAIND202
  • UNIT NAME: Develop and apply knowledge of information and cultural services organisations
  • Unit description: This unit describes the skills and knowledge required to source, update and maintain knowledge of information or cultural services organisations.
• UNIT CODE: BSBINS301
  • UNIT NAME: Develop and use information literacy skills
  • Unit description: This unit describes the skills and knowledge required to define, locate, select, evaluate and present information in response to identified needs.
• UNIT CODE: BSBWHS311
  • UNIT NAME: Assist with maintaining workplace safety
  • Unit description: This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation's work health and safety (WHS) policies, procedures and programs as part of a small work team.
• UNIT CODE: BSBTEC201
  • UNIT NAME: Use business software applications
  • Unit description: This unit describes the skills and knowledge required to select and use software and organise electronic information and data.
• UNIT CODE: BSBOPS304
  • UNIT NAME: Deliver and monitor a service to customers
  • Unit description: This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
• UNIT CODE: BSBXTW301
  • UNIT NAME: Work in a team
  • Unit description: This unit describes the skills and knowledge required to work effectively as part of permanent or project based teams in a workplace within an industry.

Elective Units

• UNIT CODE: BSBINS203
  • UNIT NAME: Assist with circulation services
  • Unit description: This unit describes the skills and knowledge required to process loan transactions and respond to circulation and lending enquiries from customers.
• UNIT CODE: BSBPEF301
  • UNIT NAME: Organise personal work priorities
  • Unit description: This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
• UNIT CODE: BSBINS305
  • UNIT NAME: Participate in cataloguing activities
  • Unit description: This unit describes skills and knowledge required to undertake cataloguing activities using established tools, systems, technologies, conventions and standards to search, retrieve and validate data from catalogues at an introductory level.
• UNIT CODE: BSBINS404
  • UNIT NAME: Search library and information databases
  • Unit description: This unit describes the skills and knowledge required to search and analyse information from a range of bibliographic and full text databases, evaluate these against specific criteria, and then present this information to relevant stakeholders.
• UNIT CODE: BSBINS403
  • UNIT NAME: Obtain information from external and networked sources
  • Unit description: This unit describes the skills and knowledge required to establish the information needs of relevant stakeholders, and then search external and networked sources to meet those needs.
• UNIT CODE: BSBINS306
  • UNIT NAME: Provide multimedia support
  • Unit description: This unit describes the skills and knowledge required to use a range of multimedia equipment and programs at a non-specialist level.

Ways to Study

• Online
• Apprenticeships or traineeships

Study Locations

• Wide Bay Burnett

Payment Options

• Payment plan
• Upfront payment

Entry Requirements

There are no formal entry requirements for this course.

Resources Required

You are required to access and use technology to complete the learning and assessment activities and resources within this program. This can be through your own device and internet connection, or through regional TAFE campus or library.

Placement

If you are not currently working in a library or information organisation, during your course it is recommended that you complete a minimum 30 hours of work experience. This is important so you can start practising your new skills in a real-world environment. You’ll be required to work shifts determined by your provider.

Assessment Methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning.

University Pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Recognition of Prior Learning (RPL) and Credit Transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.