Program Overview

Diploma of Practice Management

Course Overview

Establish your career in practice management with this advanced-level course, equipping you with the frontline management and leadership skills to operate professional practices within the health industry.

What Can I Do?

• Health and Welfare Services Manager
• Medical Administrator
• Practice Manager
• Medical Practice Manager

Course Outcome

HLT57715 Diploma of Practice Management

Study Your Way

We know that life is busy, that's why our courses are designed to be flexible. Our mixed-mode delivery means you can complete components of your study online at a time that suits you.

Learning Support Options

We have numerous support services if you need an extra hand. The Learning Skills Centre, located in most campus libraries, is a drop-in service staffed by experienced teachers who can help with basic and complex skills. Studiosity is an online after hours tutoring service focusing on writing, research and referencing, as well as subject-specific questions.

What You Will Study

The successful achievement of this qualification requires you to complete all core and 5 elective units from the list below.

Core Units

• BSBCUS501 - Manage quality customer service
• BSBFIM501 - Manage budgets and financial plans
• BSBMED301 - Interpret and apply medical terminology appropriately
• BSBMGT502 - Manage people performance
• BSBRSK501 - Manage risk
• CHCDIV001 - Work with diverse people
• CHCLEG003 - Manage legal and ethical compliance
• HLTADM004 - Manage health billing and accounting system
• HLTINF007 - Implement and monitor infection prevention and control standards, policies and procedures
• HLTWHS004 - Manage work health and safety

Elective Units

• BSBHRM506 - Manage recruitment selection and induction processes
• BSBMED401 - Manage patient recordkeeping system
• BSBWOR502 - Lead and manage team effectiveness
• HLTADM001 - Administer and coordinate Telehealth services
• HLTWHS006 - Manage personal stressors in the work environment

Ways to Study

• Online virtual classroom

Choose Your Study Location

• Online virtual classroom

Study Mode

• Online virtual classroom

Start Date

• 14 Jul 2025
• 11 Aug 2025
• 07 Oct 2025

Duration

• 18 months

Workload

• Part time 1x Zoom session per week Wednesday 6:45pm. Tutorials Monday 9:30am & Wednesday 1pm

What You'll Pay

• Concession: $5,580
• Subsidised: $6,660
• Full fee: $10,260

Class Format

• Teacher-led, Scheduled

Virtual Class

• Yes

Assessment

• Online

Teacher Comms

• Phone, Email, Zoom

Download Brochure

• Diploma of Practice Management (HLT57715)

Payment Options

• Payment plan
• Upfront payment
• VET Student Loan - $12,557 cap

Entry Requirements

• There are no formal entry requirements for this course.

Selection Criteria

• Students must be actively employed in the medical practice sector for entry into this program.

Resources Required

• It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader.

Important Information

• To be eligible for the Higher Level Skills subsidised price, you must:
  • be an existing worker in the Health Industry. Evidence must be supplied prior to enrolment.
  • be aged 15 years or over, and be no longer at school;
  • permanently reside in Queensland;
  • be an Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen;
  • not hold a certificate IV or higher-level qualification, not including qualifications completed at school and foundation skills training; and
  • not be enrolled in another qualification, not including foundation skills training.

Assessment Methods

• Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning.

University Pathways

• If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

How to Apply

• Direct application
• Apply through QTAC

Course Disclaimer

• All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and Credit Transfers

• Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.