| Program start date | Application deadline |
| 2025-07-14 | - |
| 2025-10-07 | - |
Program Overview
Certificate III in Travel
Kick start your career in travel with this entry-level course that will qualify you to work as an international, corporate or online travel consultant, or a reservation sales agent for a tour operator.
Course Overview
Start your career in travel with this entry-level course. This course will qualify you to work across a number of strong-growth industries such as tourism, business, and online and corporate travel. You will have the skills to seek employment as an international corporate or online travel consultant, or a reservation sales agent for a tour operator.
This course will give you the knowledge to provide advice on domestic and international destinations, process travel-related documentation, prepare quotes, use reservation software, and show cultural and social sensitivities. Our highly-experienced team of industry professionals are the best in the business and will give you the tools you need to get ahead.
Successful completion of this course will qualify you to become an international corporate or online travel consultant, or a reservation sales agent for a tour operator. It will also give you the foundation skills to complete further studies in your field.
Career Opportunities
- Reservation Sales Agent (Tour Operator)
- International Corporate or Online Travel Consultant
Course Outcome
SIT30222 Certificate III in Travel
Learning Support Options
We have numerous support services if you need an extra hand. The Learning Skills Centre, located in most campus libraries, is a drop-in service staffed by experienced teachers who can help with basic and complex skills. Studiosity is an online after hours tutoring service focusing on writing, research and referencing, as well as subject-specific questions.
What You Will Study
The successful achievement of this qualification requires you to complete all core and 5 elective units from the list below.
Core Units
- SITTIND003: Source and use information on the tourism and travel industry
- SITTTVL001: Access and interpret product information
- SITTTVL002: Provide advice on international destinations
- SITTTVL003: Provide advice on Australian destinations
- SITTTVL004: Sell tourism products or services
- SITTTVL005: Prepare customer quotations
- SITTTVL006: Book tourism products and process documentation
- SITTTVL007: Use a computerised reservations or operations system
- SITTTVL009: Construct international airfares
- SITXCCS014: Provide service to customers
- SITXCOM007: Show social and cultural sensitivity
- SITXWHS005: Participate in safe work practices
Elective Units
- BSBSUS211: Participate in sustainable work practices
- BSBTEC301: Design and produce business documents
- BSBTWK201: Work effectively with others
- SIRXOSM002: Maintain ethical and professional standards when using social media and online platforms
- SITTTVL011: Provide specialist advice on cruises
- SITXWHS006: Identify hazards, assess and control safety risks
Ways to Study
- On campus
- Online
- Apprenticeships or traineeships
- International
Study Locations
- Greater Brisbane
- North Queensland
Payment Options
- Payment plan
- Upfront payment
- International student payment
Entry Requirements
There are no formal entry requirements for this course.
Resources Required
It is recommended that you have access to a personal computer that has a camera and a microphone, reliable internet connection to access TAFE Queensland's online learning system Connect, up-to-date software including Microsoft Office and Adobe Acrobat Reader.
Important Information
Students will study how to complete airline reservations and construct airfares using Travelports (Galileo) software. Galileo is one of 3 recognised software programs within the travel and tourism industry. Once a student is competent in one program e.g.: Galileo they can easily adjust to another e.g. Sabre or Amadeus.
On completion of the Airfares and reservations classes students will also receive their industry certificate for Galileo and CrossCheck travel.
Assessment Methods
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning.
University Pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Recognition of Prior Learning (RPL) and Credit Transfers
Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.
