| Program start date | Application deadline |
| 2025-07-14 | - |
Program Overview
Certificate III in Community Services
Kick start your career in the social sector with this entry level qualification that will get you working with your community faster.
Course Overview
Get out amongst the community sooner with this entry level qualification. This course is perfect for people who want to work in community services, or those looking for the foundation skills necessary to complete further studies in the field.
According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years.
This qualification will give you core skills in managing personal stressors in the workplace, working with diverse people, and the communication skills required for operating in community services organisations. Our team of highly qualified, industry experienced teachers will equip you with the tools you need to succeed in the field, while connecting you with potential future employers.
Successful completion of this course will give you the practical skills and confidence you need to seek employment as a community services, migrant support, or neighbourhood centre worker. It will also give you a solid foundation for further studies at a diploma level or higher.
Career Outcomes
- Varied Community Support Worker Roles
- Individual Community Support Worker
- Neighbourhood Centre Worker
- Community Services Worker
Course Outcome
CHC32015 Certificate III in Community Services
Recognition of Experience
Your years of industry experience count for something. With our Recognition of Prior Learning (RPL), we can help you fill in your gaps in knowledge to gain or upgrade your qualifications faster.
What You Will Study
The successful achievement of this qualification requires you to complete 5 core and 7 elective units from the list below.
We encourage students to undertake a minimum of 80 hours work experience to provide experience and context for the types of settings and roles in the Community Services sector. This practical work experience also supports gaining employment in the sector.
Core Units
- CHCCCS016 Respond to client needs
- CHCCOM005 Communicate and work in health or community services
- CHCDIV001 Work with diverse people
- HLTWHS002 Follow safe work practices for direct client care
- HLTWHS006 Manage personal stressors in the work environment
Elective Units
- BSBWOR301 Organise personal work priorities and development
- CHCADV001 Facilitate the interests and rights of clients
- CHCAOD001 Work in an alcohol and other drugs context
- CHCCOM001 Provide first point of contact
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG001 Work legally and ethically
- CHCMHS001 Work with people with mental health issues
Study Locations
- Greater Brisbane
- Gold Coast
- Sunshine Coast
- Darling Downs and South West
- Wide Bay Burnett
- North Queensland
Ways to Study
- On campus
- Online
- Apprenticeships or traineeships
Payment Options
- Payment plan
- Upfront payment
Entry Requirements
There are no formal entry requirements for this course.
Resources Required
It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader.
Placement
We encourage students to undertake a minimum of 80 hours work experience to provide experience and context for the types of settings and roles in the Community Services sector. This practical work experience also supports gaining employment in the sector.
Assessment Methods
Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning.
University Pathways
If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.
Related Courses
- Diploma of Community Services
- Certificate IV in Community Services
How to Apply
If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.
