Program Overview
A+
Prepare for an entry-level career as an IT support technician or help desk professional.
This is a G3 program. Students may qualify for free tuition, fees, and books.
Career Pathway
Science, Math, Engineering, Computer & IT
Related Programs
- Help Desk
- Network+
- Security+
- Workforce Development
Program Information
A+ is a globally-recognized, training program that lays the foundation for a career in information technology. Primary learning objectives include identifying, using and connecting hardware components and devices; installing and supporting Windows OS including command line & client support; distinguishing features of Mac OS, Linux and mobile OS; troubleshooting PC and mobile device issues including application security support; explaining types of networks and connections to include TCP/IP, WIFI and SOHO; troubleshooting network and device problems; protecting against security vulnerabilities for devices and their network connections; configuring laptops and other mobile devices; comparing and contrasting cloud-computing concepts and client-side virtualization; and leading best practices in information technology for safety, environmental impacts and communication and professionalism.
Upon completion, students are eligible to sit for the A+ Core 1 and Core 2 credential exams offered by the Computing Technology Industry Association (CompTIA).
Contact Hours
90
Admissions Requirements
- Be at least 18 years of age on the first day of class.
- Meet minimum essential functions and standards for program.
- Attend a coaching appointment and/or information session prior to enrollment.
- Complete all funding assistance paperwork (if applicable) prior to enrollment.
- English Language Learners (ELL/ESL): If English is not the first language, prospective students must complete a CASAS assessment with acceptable score prior to program admission. CASAS assessments can be scheduled by emailing at or calling . Include your first and last name, program of interest, and program start date in your email. Assessment should be completed at least one week prior to program start date. CASAS assessment is also recommended, but not required, for prospective students who feel their reading comprehension needs improvement.
