Program Overview

Crisis Communications Associate Certificate

Program Overview

Effective communication during a crisis is crucial for community safety. The Crisis Communications program provides professionals with the practical skills needed to develop tools, create comprehensive plans, and manage communications across diverse audiences and sectors.

Program Details

• Duration: 12 months
• Format: Online
• Number of Courses: 3
• Tuition Fees: $1,500
• Credits: 3

Who Should Take This Program?

This program is ideal for individuals who are interested in advancing toward crisis communications-related positions or who have found themselves in positions where crisis communication competencies are needed and required. Skills developed in Crisis Communications can be applied in many roles, industries, and contexts.

Transferable Skills

The transferability of crisis communications skills developed in this program are applicable to any sector, including:

• Government
• Emergency Management
• Educational Institutions
• Healthcare Organizations
• Tourism & Hospitality
• Private Organizations
• Communications & Marketing
• Public Relations
• Small business owners/entrepreneurs
• First Response Agencies
• Oil & Gas
• Non-governmental Organizations

What Will You Learn?

The micro-credential in Crisis Communications will provide you with fundamental skills and knowledge to effectively communicate and manage information before, during, and after an emergency. Learners explore the needs of different target audiences, learn to develop, maintain, and implement crisis communication plans, as well as develop operational skills to serve as a spokesperson for their community or agency.

Courses in This Program

• EMRG-1520 Fundamentals of Crisis Communications (1 credit)
• EMRG-1522 Developing Crisis Communications Plans (1 credit)
• EMRG-1524 Crisis Communications Spokesperson (1 credit)

Tuition & Fees

• EMRG-1520 Fundamentals of Crisis Communications: $496.67
• EMRG-1522 Developing Crisis Communications Plans: $496.67
• EMRG-1524 Crisis Communications Spokesperson: $496.67
• Total program cost: $1,490.01

Admission Criteria

Students must be at least 18 years of age.

How to Apply

Complete the program application form via EducationPlannerBC.

Frequently Asked Questions

Q: I have completed EMRG-1334 Information Officer, can I transfer that course into this program?

Yes, students that have successfully completed EMRG-1334 Information Officer can apply this course towards the micro-credential.

Q: I have completed Information Officer training through NAIT, can I transfer that in?

Students that have completed crisis communications training external to the JIBC may be able to either transfer in credit or challenge a course through prior learning assessment. Contact the JIBC for more information.

Q: What types of jobs require crisis communications skillsets?

This training is useful for anyone working in a position where they may be required to communicate with the public, the media, or with external partners during a crisis. These roles include:

• Public Relations Manager
• Police Officer
• Communications Coordinator
• Disability Services Manager
• Emergency Manager
• Front Line Supervisor
• Social Media Manager
• Healthcare Outreach Advisor
• Human Resource Manager
• Program Director