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Students
Tuition Fee
Start Date
Medium of studying
Duration
7 weeks
Program Facts
Program Details
Degree
Courses
Major
Business Management | Leadership Studies | Management Consulting
Area of study
Business and Administration
Course Language
English
About Program

Program Overview


Managing the Difficult Conversation

Course Details

This course is offered on contract only. For those interested in exploring contract options, please contact the relevant department. All executives are faced with having to have conversations that make them feel uncomfortable or awkward. This often occurs when the stakes are high and the outcome is uncertain, self-esteem is on the line, or people feel very strongly about what has to be discussed. Managing the Difficult Conversation offers a variety of skills to help executives deal successfully with the most difficult conversations and transform difficult relationship problems. Participants will learn what works and why. Managing the Difficult Conversation will explore ways to reduce anxiety and increase the likelihood of success, while recognizing that situations are different for every person. (Formerly CCR123; CR119)


Prerequisites

  • None

Course Offerings

No sections are currently scheduled for this course.


Related Courses

  • Applied Perspectives on Conflict and Negotiation (CRES-1852)
  • Assessment in Collaborative Conflict Resolution (CRES-1562)
  • Resolving Conflict in Groups 2: Facilitating Collaborative (CRES-1452)
  • Communicating in Conflict: Strategies and Skills (CRES-1311)
  • Orientation to Collaborative Negotiation (CRES-1718)
  • Facilitating Difficult Conversations (CRES-1729)
  • Art of Reframing (CRES-1408)
  • Conflict Coaching Fundamentals (CRES-1131)
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