Managing the Difficult Conversation
Program Overview
Managing the Difficult Conversation
Course Details
This course is offered on contract only. For those interested in exploring contract options, please contact the relevant department. All executives are faced with having to have conversations that make them feel uncomfortable or awkward. This often occurs when the stakes are high and the outcome is uncertain, self-esteem is on the line, or people feel very strongly about what has to be discussed. Managing the Difficult Conversation offers a variety of skills to help executives deal successfully with the most difficult conversations and transform difficult relationship problems. Participants will learn what works and why. Managing the Difficult Conversation will explore ways to reduce anxiety and increase the likelihood of success, while recognizing that situations are different for every person. (Formerly CCR123; CR119)
Prerequisites
- None
Course Offerings
No sections are currently scheduled for this course.
Related Courses
- Applied Perspectives on Conflict and Negotiation (CRES-1852)
- Assessment in Collaborative Conflict Resolution (CRES-1562)
- Resolving Conflict in Groups 2: Facilitating Collaborative (CRES-1452)
- Communicating in Conflict: Strategies and Skills (CRES-1311)
- Orientation to Collaborative Negotiation (CRES-1718)
- Facilitating Difficult Conversations (CRES-1729)
- Art of Reframing (CRES-1408)
- Conflict Coaching Fundamentals (CRES-1131)