Theoretical and Applied Perspectives on Conflict Resolution
Program Overview
Theoretical and Applied Perspectives on Conflict Resolution
Course ID
CRES-1850
Course Duration
42.00 hours
Credits
3.00
Course Description
Conflict is an inescapable element of professional practice and competencies in analyzing and resolving conflict are essential for success in any job role. This 3-credit course will equip learners with the theoretical perspectives and practical skills to effectively manage conflict. The first part of the course covers the history of dispute resolution, an examination of the theoretical foundations of mediation, negotiation styles and a review of the cultural dimensions of conflict and conflict resolution. The face-to-face component provides a highly interactive opportunity to practice managing a conflict resolution dialogue. Learners will gain an overview of conflict dynamics as well as, strategies for resolution. Learning is reinforced through structured exercises, simulations, critical reflection and a comprehensive paper. (Formerly CCR140)
Prerequisites
- None
Course Offerings
No sections are currently scheduled for this course
Related Courses
- Mediating in the Deep End : An Intensive Mediation Clinic (CRES-1450)
- Practicum in Child Protection Mediation: Learning Activities (CRES-1805)
- Managing the Difficult Conversation (CRES-1723)
- Leading and Managing with Influence: Overcoming Resistance (CRES-1722)
- Introduction to Collaborative Negotiation (CRES-1719)
- Applying Brain Mechanics to Resolve Conflict (CRES-1725)
- Mediation Skills Level 1 (CRES-1180)
- Sharpening Your Edge in Negotiation (CRES-1727)