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Students
Tuition Fee
EUR 1,200
Per course
Start Date
2025-09-01
Medium of studying
Fully Online
Duration
12 weeks
Program Facts
Program Details
Degree
Courses
Major
Human Resources | Organisational Theory and Behaviour | Training and Development
Area of study
Business and Administration | Humanities
Education type
Fully Online
Timing
Part time
Course Language
English
Tuition Fee
Average International Tuition Fee
EUR 1,200
Intakes
Program start dateApplication deadline
2025-09-01-
About Program

Program Overview


Certificate in Employee Development

Overview

The Certificate in Employee Development is designed to support individuals looking to grow their personal and professional skillset in the workplace. This programme provides practical tools to support development journey.


Details

Location

Online


Duration

12 weeks


Fees

€1,200


Level and Type

Level

Level 6


Course Type

Flexible and Professional Learning


Department

Flexible & Professional Learning


Start Date

01/09/2025


Entry Requirements

  • Mature applicants (i.e., over 23 years)
  • Leaving Certificate Grade O6 at ordinary level in five subjects in the Leaving Certificate. Two of these subjects must be Mathematics and a language (English or Irish)
  • QQI Level 5 – Full award with a minimum of eight modules
  • Recognition of Prior Learning

Course Content

Modules

  • Human Resources and Developing People
  • Applied Practice 1 – Personal and Professional Context

Delivery

This programme will be delivered online.


Why Choose This Course

The Certificate in Employee Development is designed to support individuals looking to grow their personal and professional skillset in the workplace. Whether you’re returning to education, seeking career progression, or aiming to enhance your confidence and communication, this programme provides practical tools to support your development journey.


Career Opportunities

This programme supports learners in developing the skills and mindset required to deliver high-quality customer service across a variety of sectors. It is particularly suited to those working in customer-facing roles who want to enhance their communication, problem-solving, and service delivery skills, or those seeking to progress into supervisory or team lead positions.


Typical Roles

  • Customer Service Advisor
  • Client Relationship Executive
  • Contact Centre Representative
  • Retail or Hospitality Supervisor
  • Customer Support Team Lead
  • Front Office Coordinator
  • Sales Support Administrator

Timetable Info

Two evenings per week (online)


Lectures will be delivered live online, and recordings of lectures will be available to view in the student’s own time.


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