Program Overview

Taxi Ambassador Customer Service - XBUS 1376

This 4 hour workshop will focus on the desired competencies as approved by Edmonton International Airport. Instruction will be highly interactive in nature with a blend of group work, role playing and other experiential learning activities. All Customer Service training will occur at NorQuest College.

Course Details

Course Code

XBUS1376

Delivery

In person

Location

Edmonton

Format and Length

Lecture: 4 hours

Prerequisites

None

Class Schedules

• Term: Fall
  • Duration: Oct. 15, 2025
  • Schedule: Wed 09:00 am - 01:00 pm
  • Location: Edmonton
  • Class: 40031
  • Section: A01
• Term: Winter
  • Duration: Feb. 18, 2026
  • Schedule: Wed 09:00 am - 01:00 pm
  • Location: Edmonton
  • Class: 10025
  • Section: A01

Program Information

This course is part of the following program:

• Taxi Ambassador

Custom Training

Your organization wants to break through—to advance skills and deliver results. That’s where we come in. Choose from our many training areas, including Diversity and Inclusion, Leadership, and Workplace Skills. We can customize programs and courses based on your team’s needs.