Program Overview

Veterinary Administrative Procedures - HLTH 1014

Course Description

Learn the administrative skills necessary to work in a veterinary office, including customer service skills, organization and time management, professional telephone communications, appointment scheduling, inventory management, and processing payments for treatments and procedures. Become familiar with common veterinary products and animal nutrition basics. Learn how to model animal-friendly care and acquire safe animal approach and handling techniques. Safe work and infection control practices within a veterinary office will also be covered.

Course Details

Course Code

HLTH1014

Credits

5

Format and Length

• Lecture: 60 hours
• Lab: 15 hours

Prerequisites

To take this course, you must be enrolled in Veterinary Office Assistant.

Delivery Methods

• Online anytime
• Blended

This course is offered in an online setting. There are no scheduled classes, and you will learn at your own pace. Courses have start and end dates, assignments may have due dates assigned to them. The lab portion of this course may need to be completed in-person.

Term and Schedule

Online

• Spring: May 5 - Jun. 27, 2025
• Fall: Oct. 27 - Dec. 17, 2025
• Winter: Mar. 2 - Apr. 23, 2026
• Spring: May 4 - Jun. 25, 2026

Edmonton

• Fall: Oct. 27 - Dec. 17, 2025
  • Mon, Wed: 12:30 - 02:00 pm
  • Mon: 11:00 am - 12:30 pm
• Winter: Mar. 2 - Apr. 22, 2026
  • Mon, Wed: 12:30 - 02:00 pm
  • Mon: 11:00 am - 12:30 pm

Application Information

To take this course, apply to our Veterinary Office Assistant program. Read our application guide and apply now.