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Students
Tuition Fee
Start Date
Medium of studying
Fully Online
Duration
7 weeks
Program Facts
Program Details
Degree
Courses
Major
Customer Service Management | Marketing | Sales Techniques
Area of study
Business and Administration
Education type
Fully Online
Timing
Part time
Course Language
English
About Program

Program Overview


Developing Client-focused Solutions

Overview

When looking for the ideal product or service, every customer wants to know: WIIFM? (Whats In It For Me?). By applying a customer-focused lens to analyze client needs and deconstruct value propositions, you will be able to build client engagement and agreement and ultimately a viable sales solution. This 12 hour course will provide you with the tools and techniques to solve problems, meet client needs, and present client-focused sales solutions.


Admission Requirements

You may enroll in a Continuing Education course at Canadore College if you are 19 years of age or older or if you have earned an Ontario Secondary School Diploma/Ontario Secondary School Graduation Diploma or equivalent.


Registration

We recommend that you use a computer to complete the online registration process as you may encounter an error if using a device such as a phone or tablet.


What You Need

Most college level courses require textbooks; textbooks are not included in the course fees. It is the student’s responsibility to purchase any required textbooks.


Learning Outcomes

Learning outcomes represent culminating demonstrations of learning and achievement. In addition, learning outcomes are interrelated and cannot be viewed in isolation of one another. As such, they should be viewed as a comprehensive whole. They describe performances that demonstrate that significant integrated learning by graduates of the program has been achieved.


Program Information

  • Overview
  • Admission Requirements
  • Registration
  • What You Need
  • Learning Outcomes
  • Experiential Learning

Program Details

  • Code: MCC019
  • Type: Part-Time
  • Intake:
  • Campus: Online
  • Duration: 7 weeks
  • Hours: 12 hours

Additional Information

  • This course is part of the Continuing Education program at Canadore College.
  • The course is designed to provide students with the tools and techniques to solve problems, meet client needs, and present client-focused sales solutions.
  • The course is 12 hours long and can be completed in 7 weeks.
  • The course is offered online, and students are recommended to use a computer to complete the online registration process.
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