Program Overview

---

Higher Diploma in Hospitality and Tourism Management

Programme Overview

The Higher Diploma in Hospitality and Tourism Management is designed to provide a progression route for students aiming for a higher qualification in the field of hospitality management.

Programme Duration

The program duration is 14 months + 6 months IA (Full-time only).

Modules

The program consists of the following modules:

• Introduction to Hospitality and Tourism
• Housekeeping
• Front Office Operations
• Food and Beverage Operations
• Food Sanitation, Safety and Health
• Hospitality Accounting
• Customer service
• Organisational Behaviour in Hospitality Industry
• Facilities and Maintenance Management
• Food and Bevarage Management
• Human Resource Management
• Meetings, Incentives, Conferences and Events
• Marketing in Hospitality and Tourism
• Issue in Hospitality and Tourism Industry
• Resort Management
• Niche and Speciality Tourism

Programme Aims

The Higher Diploma in Hospitality and Tourism Management aims to:

• Develop a range of skills, covering the following fields: Management within the Hospitality and Tourism Industry, Marketing for the Travel and Hospitality Industry, Food and Beverage, HRM, and Issues relating to the Industry
• Evaluate and understand the importance of the hospitality industry’s nature
• Develop the professional skills that are acquired in the hospitality industry
• Develop graduates with the necessary skills, knowledge to be immediately effective within the hospitality and tourism industry
• Develop problem-solving skills, improve their ability to communicate and operate effectively as individuals within the hospitality and tourism organisation and as part of a team
• Enable students to make managerial level decision making
• Keep up to date on the industries technology advancement
• Develop a critical appreciation of the roles of managers within the hospitality and tourism industry
• Develop an understanding of the hospitality and tourism industry, including challenges and issues facing the industry
• Motivate students to continue their higher education in the hospitality industry

Learning Outcomes

Upon completion of the program, students will be able to:

• Understand the importance and role of a hospitality industry during the actual work experience
• Understand how to overcome issues and problems faced by the industry on a day to day basis
• Knows about the standard practices and general laws of the industry and how they impact the business
• Demonstrate and establish interest in the activities and task given by applying the knowledge and skills learnt in school
• Understand how every individuals can take personal responsibility to reach the objective of the organisation

Assessment Method

All students are required to pass all the modules in this course and successfully complete the Industrial Attachment.

Upon completion of this program, students will be awarded ‘Higher Diploma in Hospitality and Tourism Management’ and may progress to a Degree Program.

To achieve a pass grade in any module, students must obtain an overall mark of at least 40%.

Examinations will take the form of essay question papers and/or multiple choice question papers.

Graduation Requirements

All students are required to pass all the modules in this course and successfully complete the Industrial Attachment.

Upon completion of this program, students will be awarded ‘Higher Diploma in Hospitality and Tourism Management’ and may progress to a Degree Program.

Attendance Criteria

• STP holders: 90%
• Non-STP holders: 75%

Industrial Attachment Program

Industrial Attachment is part of students’ educational development.

To be eligible for Industrial Attachment, a student must have passed a minimum of 12 modules during their course of study.

The Industrial Attachment is considered to be an integral part of the Higher Diploma.

Teacher Student Ratio

1 : 80

Accreditation

This course is accredited by the Institute of Hospitality (IoH).

Student Support Services

• Study Materials
• Student Portal
• Accessible Faculty
• Recorded Lectures

Eligibility

Local/International Students Entry Requirements

• Local students shall possess one of the following:
  • At least two passes in GCE ‘A’ Level
  • International Baccalaureate (24 points)
  • Local Polytechnic Diploma in any field
• International students shall possess one of the following:
  • Completion of Year 12 High School Qualification or equivalent qualification from respective home countries
  • Completed International Baccalaureate (24 points)
  • Equivalent Local Polytechnic Diploma in any field in respective home countries

Minimum Language Entry Requirement

• Achieved grade C6 or better in English language in GCE O level
• Pass in English Language in Year 10 High School qualification or equivalent
• IELTS 5.5/TOEFL 550
• Completed LSBF Preparatory Course in English Upper Intermediate Level

Minimum Age

• 18 years and above

Faculty

• Dr Roy Yap
• Dr Albert Ng
• Dr Ignatius Luke Chan
• Benedict Pek
• Jeffrey Koh Juay Kiang
• Sidiki Kaba

Tuition Fees

• SGD $12,814.40 (local students)
• SGD $15,340.74 (international students)

Admission Process

Admission Process for Local Students

1. Pre-Programme Counselling
2. Evaluation of Application
3. Payment
4. Receipt, Fee Protection Scheme (FPS) Insurance & Confirmation of Registration

Admission Process for International Students

1. Pre-Programme Counselling & Evaluation
2. Acceptance of Offer
3. Application of Student Pass
4. Payment
5. Receipt, Fee Protection Scheme (FPS) Insurance & Confirmation of Registration

Admission Process for Transfer International Students

1. Application
2. Application of Student Pass
3. Receipt, Fee Protection Scheme (FPS) Insurance & Confirmation of Registration

Hear from Our Students

• Yuna Lee Hui Yun
• Moe Pwint Phyu
• Tan Sze En, Faith
• Dino Ma Gloren Moncada
• Aida Nurtazina
• Edward Carter
• Tou Ryo
• Huang Yi Mei
• Baigali
• Uranzaya Tsogtbayar
• Li Hongyi
• Ryan Lee
• Yang Guang
• Claire Ly
• Daniel Chia
• Cherie Tang
• Anna Shvabskaia
• Aida Nurtazina
• Edward Carter
• Tou Ryo
• Huang Yi Mei
• Baigali
• Uranzaya Tsogtbayar

Student Testimonials

• Chua, Hazellene Chua
• Pan ZiHan
• Sasaki Keita
• Chen YuXuan
• Wu Xiaoya
• Yuna Lee Hui Yun
• Moe Pwint Phyu
• Tan Sze En, Faith
• Dino Ma Gloren Moncada
• Anna Shvabskaia
• Aida Nurtazina
• Edward Carter
• Tou Ryo
• Huang Yi Mei
• Baigali
• Uranzaya Tsogtbayar