Program Overview

Computing Support Program

Overview

The Computing Support program at Herzing College is designed to prepare students for a career in IT support. The program is 18 months long and includes a 7-week internship. Students will learn about computer hardware, software, and operating systems, as well as how to troubleshoot and repair computer systems.

Career Outlook

Graduates of the Computing Support program can expect to find employment in a variety of settings, including computer support firms, company IT departments, and government agencies. Typical job titles in the field of computing support include:

• IT support technician
• Computer support specialist
• Helpdesk analyst
• Network technician
• Network support technician

Admission Requirements

To be admitted to the Computing Support program, students must meet the following requirements:

• Quebec issued high school diploma or equivalent
• Minimum of two consecutive terms OR One school year interruption from full-time studies OR Minimum of one year post-secondary education
• Pass a general admissions entrance test
• Meet any additional program specific entrance requirements

Program Details

The Computing Support program is a 18-month program that includes a 7-week internship. The program is designed to provide students with the skills and knowledge needed to succeed in a career in IT support.

Program Courses

• Determine Suitability for the Occupation and the Training Process
• Office Software
• Operating Systems
• Computer Problem Solving Method
• Professional Interactions
• Assembly and Installation of Computer Stations
• Local Area Networks
• Management of Hardware and Software Computing Resources
• Devices
• Communicating in French
• Mobile Devices
• System Commands and Scripting Language
• Virtualisation
• Servers and Access Management
• Databases
• Software Deployment
• Customer Technical Assistance Approach
• Server and Network Maintenance and Monitoring
• Communication and Collaboration Tools
• Restoration and Optimization of Computer Workstations
• Practicum: Initiates the Practice of the Profession
• Practicum: Integrate Into the Workplace

Program Instructors

• Hamza Serradj, Instructor, Technology
• Daniel Dubreuil, Instructor, Business/Technology

Why Choose This Program?

• Accelerated program you can finish in just 18 months
• 7-week internship to gain real work experience
• Learn from expert instructors with years of professional IT experience
• Hands-on training in the latest software, hardware, and computer systems
• Study in small classes where every student gets step-by-step support
• Enjoy the Herzing Open Education Program (HOEP), which lets you take additional courses after you graduate, tuition-free!
• We have an amazing career development team that can help you create your resume, prepare for interviews, and apply for IT support jobs
• Herzing has a 60-year track record of superior computer technology training

Related Technology Programs

• Computer Networking Technology
• Cybersecurity
• Data Analytics With AI
• Software Development

Campus Locations

Herzing College has multiple campus locations in Winnipeg, MB, Cambridge, ON, Toronto, ON, Ottawa, ON, and Montreal, QC. Admissions, career development, and educational funding staff are available at each location to meet with students and answer any questions and assist with application processes.