Information Technology, Help Desk/Technical Support, Associate in Applied Science (DPM)
Program Overview
Information Technology, Help Desk/Technical Support, Associate in Applied Science (DPM)
Program Description
Effective: Fall 2016
The Help Desk/Technical Support specialization provides students with the necessary skills for employment at a help desk or as a technical support person in a computer environment. The program reflects the growing emphasis on assessment of skills and skill levels. The learning sequence established by this curriculum is designed to prepare students to qualify to take certification examinations including, Net +, Microsoft Office Specialist (MOS), Service Technician (A+), Microsoft Certified Professional (MCP), Novell Certified Netware Administrator (CNA) and Cisco (CCNA).
The Associate in Applied Sciences in the Information Technology (IT) Career Degrees at Delaware County Community College blends the theoretical with the practical. Students are offered a choice of specializations: Computer Programming, Game Development, Help Desk/Technical Support, Interactive Multimedia, Network Engineering, Mobile Computing and Web Development. Students have the benefit of classroom or online instruction, dedicated laboratory facilities and participation in co-curricular activities. Students in the IT Career Degrees are required to take program courses and related electives in their specialization as well as four IT core courses. In addition, students are required to take the general education courses listed below.
Career
Course Spotlight
CS 127 Introduction to PC Support is offered in the hands-on learning environment of a computer lab fitted with various computer components and devices. Course topics include identification, analysis, and troubleshooting of typical microcomputer systems.
Program Details
- Degree Awarded: Career Degree
- Division: Business, Computing & Social Science
- Academic Plan Outcomes: Apply Now Request Information
- Program Search Page: Information Technology, Help Desk/Technical Support, Associate in Applied Science (DPM)
Overview:
Delaware County Community College (DCCC) is a public two-year institution serving Delaware and Chester counties in southeastern Pennsylvania. It provides a wide range of academic and non-credit programs designed to meet the diverse needs of its students.
Services Offered:
DCCC offers a comprehensive array of services to support student success, including:
Admissions & Financial Aid:
Application assistance, financial aid options, scholarships, payment plans, and international student support.Academics:
Associate degrees, career degrees, transfer degrees, certificates, bachelor's degrees, digital learning, dual enrollment, cooperative education, and internships.Student Services:
Academic advising, career counseling, disability services, first-generation student support, tutoring, learning commons, testing center, student employment services, and student records.Campus Life & Athletics:
Athletics, student clubs and organizations, student government, health and wellness programs, fitness center, and arts programs.Continuing Education:
Online classes, personal and professional development programs, GED testing, community education courses, training and certification programs, and corporate college services.Student Life and Campus Experience:
DCCC provides a supportive and engaging campus environment with opportunities for students to connect with peers, faculty, and staff. Students can participate in a variety of clubs, organizations, and activities, including athletics, student government, and arts programs. The college also offers a range of health and wellness services to support student well-being.
Key Reasons to Study There:
Affordable Education:
DCCC offers a high-quality education at an affordable price.Flexible Learning Options:
Students can choose from a variety of learning formats, including traditional classroom instruction, online courses, and hybrid programs.Career-Focused Programs:
DCCC offers a wide range of career-focused programs that prepare students for in-demand jobs.Transfer Opportunities:
DCCC has transfer agreements with four-year colleges and universities, making it easy for students to continue their education.Supportive Campus Community:
DCCC provides a supportive and welcoming campus community that helps students succeed.Academic Programs:
DCCC offers a wide range of academic programs across various disciplines, including:
Allied Health & Nursing:
Nursing, medical assisting, dental hygiene, and more.Business, Computing & Social Science:
Business administration, accounting, computer science, criminal justice, and more.Communication, Arts & Humanities:
English, communications, art, music, and more.Science, Technology, Engineering & Mathematics (STEM):
Biology, chemistry, mathematics, engineering, and more.Workforce & Economic Development:
Skilled trades, manufacturing, and other industry-specific programs.Other:
DCCC has multiple locations throughout Delaware and Chester counties, offering students convenient access to its programs and services. The college also has a strong commitment to diversity and inclusion, creating a welcoming and inclusive environment for all students.
