Program Overview

Tourism – Services Management – Travel Services Specialization (TIS)

Co-op Option (TISC)

Program Overview

This two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, you will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales, and customer relations.

Program Details

• Start Dates: January, May, September
• Campus: Newnham
• Delivery: Hybrid
• Duration: 4 Semesters (2 Years)
• Credential: Ontario College Diploma
• School: Seneca Business

About the Program

You will also acquire knowledge in negotiation, risk management, learn industry-specific global distribution systems, discover local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism Services concentration or switch to the Tourism –Services Management - Global Tourism Business concentration. Switching is seamless with a common first semester in both programs.

Graduates of Tourism – Services Management – Travel Services Specialization (TIS) with a cumulative GPA of 3.0 or higher have an advanced entry pathway toward Honours Bachelor of Commerce – Business Management (BBM).

Skills

Throughout this program, you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics, and technology
• See the industry as a way of life and value lifelong learning
• Globally savvy

Work Experience

Field Placement

As part of your program credit hours, you will complete 315 hours of field placement in the third semester. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all second-semester courses before accepting a field placement position.

Optional Co-op

This program offers the option to complete a co-op work term, providing valuable hands-on experience in your field of study. Students interested in completing a co-op work term should apply to the Tourism – Services Management – Travel Services Specialization (Co-op) (TISC) program.

Students who select the co-op stream will have the opportunity to participate in a co-op term(s) if eligibility requirements are maintained. Students will have the flexibility to transfer to the non-co-op stream at any time. The co-op term(s) is typically a full-time paid position completed between two academic semesters. The co-op search is student-driven and participation in the co-op stream does not guarantee that a work position will be secured. However, students will receive guidance and support through in-class career workshops and one-on-one coaching to help prepare for the co-op term.

Program Availability

• Canadian Applicants
• International Applicants

Availability is subject to change and a seat is not guaranteed.

Career Options

When you graduate from this program, these are the types of career options you can explore:

• Tourism development and marketing organizations
• Travel information centres, national parks, and campgrounds
• Tourism attractions, festivals, and event planning
• Tour organizations, ground transportation, and in-bound tourism
• Travel retail, destination tourism, and internet travel retail
• Resorts, hotels, cruise lines, airlines
• Travel retailers and tour operators
• Ticket reservationist, counter agent, Internet travel retailer
• Marketing representative
• Front desk clerk
• Home-based travel counsellor
• Convention/conference/meeting planner assistant

Accreditation / Affiliations

Seneca is a member of the:

• Association of Canadian Travel Agencies (ACTA)
• Cruise Line International Association (CLIA)
• Meeting Professionals International (MPI)
• Association of Canadian Travel Agencies (ACTA)
• Association of Corporate Travel Executives (ACTE)
• Travel Industry Council of Ontario (TICO)
• Tourism Industry Association of Canada (TIAC)