Program Overview

Tourism – Travel Operations (TTO)

Program Overview

This eight-month certificate program is designed to develop your skills and knowledge appropriate for an entry-level position in the tourism and travel industry. In this program, you will learn to proactively promote tourism and travel products and services, improve the quality of customer experience, and discover major global tourism attractions and destinations.

Skills

Throughout this program, you will develop the following skills:

• Strong communicators, extensive soft skills
• Solid core knowledge and technical skills
• Understand sector needs, including business management, analytics, and technology
• See the industry as a way of life and value lifelong learning
• Globally savvy

Program Availability

• Canadian Applicants
• International Applicants

Program and Course Delivery

This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online, and some must be completed in person. Students will need to come on campus to complete in-person learning requirements.

Career Options

When you graduate from this program, these are the types of career options you can explore:

• Ground transportation
• In-bound tourism
• Ship and cruise service
• Travel retailers and tour operators
• Ticket and counter agent
• Marketing representative
• Reservationist
• Front desk clerk
• Home-based travel counsellor
• Convention/conference/meeting planner assistant
• Internet travel retailer

Affiliations/Associations

• Association of Corporate Travel Executives (ACTE)
• Association of Canadian Travel Agencies (ACTA)
• Cruise Line International Association (CLIA)
• International Society of Tourism and Travel Educators (ISTTE)
• Meeting Professionals International (MPI)
• Travel Industry Council of Ontario (TICO)
• Tourism Industry Association of Canada (TIAC)
• Tourism Toronto

Sustainability

We’ve made a bold commitment to embed principles of sustainability into every business program we offer.

Related Programs

• Bachelor of Business Administration
• Flight Services
• Tourism – Services Management – Global Tourism Business Specialization
• Tourism – Services Management – Travel Services Specialization

Program Details

• Campus: Newnham
• Delivery: Hybrid
• Duration: 2 Semesters (8 Months)
• Credential: Ontario College Certificate
• School: Seneca Business