Program Overview

Office Administration – Health Services (MES)

Program Overview

This twelve-month diploma program gives you the opportunity to develop the specialized skills you need to work in a variety of healthcare settings. Through practical, hands-on training, you will acquire a knowledge of computer skills and software, medical terminology, clinical and office procedures, specialized software, and medical ethics.

Admission Requirements

• Fluency in English is critical to your success in the program and medical environment.
• A keyboarding speed of 50 words per minute is required to graduate from this program.

Program Skills

Throughout this program, you will develop the following skills:

• Written communication
• Familiarity with medical terminology
• Transcription
• Organization and time management
• Problem-solving
• Scheduling and task coordination in a healthcare setting
• Proficiency in Microsoft Office applications and specialized medical software

Work Experience

Field Placement

Once you meet all the necessary academic requirements, you will be able to participate in an unpaid field placement that will allow you to acquire hands-on experience in a formal work environment. You may have a shared responsibility for securing a placement. The placement will take place during the third semester of the program. Students who do not meet all of the necessary academic requirements, or who prefer not to participate, have the option of taking a Medical Office Simulation course as an alternative to the in-person field placement. Successful completion of either the in-person placement or the Medical Office Simulation course is a requirement for graduation.

Program Availability

• Canadian Applicants
• International Applicants

Start Dates and Locations

Availability is subject to change, and a seat is not guaranteed.

Program and Course Delivery

This program is offered online and is also available in Seneca's flexible delivery format for students at Seneca@York. In courses delivered in the flexible format, using interactive learning spaces, professors teach in person to students in a physical classroom or lab and stream to students online at the same time. Students have a choice of coming to campus for an in-person experience or learning online.

Career Opportunities

Graduates of the program can explore the following career options:

• Medical office assistant
• Medical clinic assistant
• Medical receptionist
• Hospital unit clerk
• Ward clerk
• Medical administrator
• Patient care coordinator
• Medical transcriptionist
• Medical secretary

Employment may be found in health-related settings like hospitals, family health centers, doctors' offices, physio and occupational therapy clinics, medical laboratories, pharmaceutical companies, long-term care facilities, and government health agencies.

Affiliations/Associations

Through a partnership with the Association of Administrative Professionals (AAP), student members will have access to national and international resources, learning opportunities, and up-to-date industry trends. Students and graduates of Seneca's Office Administration programs can choose to develop their careers by pursuing a Canadian Certified Administrative Professional (CCAP) certification through the AAP.

The Seneca Polytechnic Difference

This is where university meets college. Where theory meets practice. Where ambition meets flexibility.

Degree Pathways

Every Seneca diploma has a degree pathway. You have the opportunity to continue your studies and complete a degree at Seneca or a partner institution.

Experiential Learning

Graduate career-ready and world-ready. This program has a field placement to help you hone essential skills for the workplace.

Career Support

Seneca Works offers students and graduates lifelong access to an exclusive job board, career coaching, networking, and more.

Sustainability

We've made a bold commitment to embed principles of sustainability into every business program we offer.

Related Programs

• Honours Bachelor of Health Administration
• Office Administration – Executive
• Office Administration – Legal