Program Overview

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Implementing Improvement in Healthcare Program - 12 month Teaching & Coaching

Overview

Our healthcare system faces tremendous challenges in its mission to provide high-quality, equitable healthcare. Critical to this mission is an effective system of continuous improvement, that is contingent on a highly skilled healthcare workforce, with the capacity to make positive and sustained change. Our Implementing Mentoring Program is designed to build your knowledge and skill set in implementation science and healthcare improvement, which will enable you to make a positive contribution to your field of work - offering real-world mentoring, education, tailored support, and exposure to easy-to-use improvement and implementation tools.

Program Details

• Date: TBC
• Time:
  • Full Day sessions: 9:15AM – 4PM (AEST)
  • Online sessions: 1PM – 2PM (AEST)
• Duration: 12 months
• Location: Online; In person, at: Monash Centre Health Research Implementation 43-51 Kanooka Grove, Clayton VIC 3168

Fees

• Cost for the Implementation Mentoring Program:
  • 1 person – General Attendee Rate $2,440 (excluding GST)
  • 2+ people (same project) – General Attendee Rate $2,240 per person (excluding GST)
• Alumni discounted fees:
  • 1 person – Monash Partners member $2,040 (excluding GST)
  • 2+ people (same project) – Monash Partners member $1,840 per person (excluding GST)

Who Should Attend

• Clinicians, nurses, improvement facilitators, health-service managers or implementation researchers responsible for delivering improvement in a health service setting.
• Healthcare teams planning to start a project that would benefit from the direct application of new learnings to real-time projects.
• Individuals who want to deepen their skills, confidence and knowledge to facilitate evidence-informed improvement in their teams.

What You Will Learn

1. Strengthen your understanding of the relevance and application of implementation science and improvement processes necessary to drive change in healthcare settings.
2. Demonstrate the ability/develop a plan to lead, facilitate, monitor, and guide iterative, sustained change in healthcare improvement initiatives.
3. Identify and apply strategies to engage, motivate and align stakeholders in change and improvement efforts.
4. Learn how to collaborate with a committed community of like-minded peers developing leadership and problem solving skills needed to address the complex challenges facing today’s healthcare systems.

Program Structure

• 2-Day Masterclass (In person, Duration: 2 days) Focuses on the introduction to the foundational concepts and a broad overview of the fields of implementation and improvement.
• 6 x Online collaborative Mentoring sessions (via Zoom Duration: 1-hour Frequency: monthly/bi-monthly).
• a Mid-Program Workshop (In person, Duration: 1 day) that will cover project progress (delivery, process and challenges) and designing/planning for sustainability and evaluation considerations.
• a Final-Program Workshop (In person, Duration: 1 day) that will review emerging outcomes, lessons learned and revisit sustainability planning.

Testimonials

Katherine and Shanal are two recent graduates.

I learned so much by undertaking this program and applying the principles to the project I was facilitating. I am and will be forever grateful in being able to undertake this program despite not working in Victoria.

• Katherine

I can’t speak more highly of the implementation training I’ve had and very happy to present my work. I’ve just started a new role as a Cystic Fibrosis Endocrinologist at the Prince Charles Hospital and am currently in the process of re-designing the endocrine model of care and using implementation frameworks to evaluate pre/post outcomes .

• Shanal

Instructor

Joanne Cunningham is a consultant educator to MCHRI. She qualified as a physiotherapist and has worked in both public and private healthcare. She has lectured at Sydney University and Curtin University on the undergraduate and post graduate physiotherapy programs. She has an MHA and is an AON Master Black Belt (Six Sigma); and Lean Practitioner (U.Mich.). Joanne has worked in a number of industries in the latter half of her career; leading improvement & operational excellence programs. She has also contributed to large scale transformation projects. Her focus is leading & coaching operational excellence (maturity) & change in complex and brownfield settings across industries including health, mining, global manufacturing & logistics, FMCG, banking and telecommunications

Frequently Asked Questions

Program Details & Materials are emailed 2 weeks prior to commencement.

Participants shall be given 12-month access to the digital MCHRI Implementation Toolkit.

Read the Cancellation/Transfer Policy.

Related Programs

• Academy in Healthcare Improvement and Leadership

Monash Centre for Health Research and Implementation (MCHRI) short courses provide educational opportunities for those seeking professional development.

This course is provided by Monash Centre for Health Research and Implementation

Additional Information

We acknowledge and pay respects to the Elders and Traditional Owners of the land on which our Australian campuses stand. Information for Indigenous Australians

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Last updated: Sep 2025

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