Program Overview

Programs

The university offers a variety of programs, including:

• Business Management & Logistics
• Digital Marketing & Business Management
• Academic Diploma
• Digital Marketing & Business Management with Co-op
• Supply Chain & Operations Management
• Academic Diploma
• Hospitality Management
• Academic Diploma
• Hospitality Management with Co-op
• Healthcare
• Healthcare Office Assistant
• Academic Diploma
• Dental Assistant
• Academic Certificate
• Veterinary Assistant
• Academic Diploma
• Pharmacy Assistant
• Academic Diploma
• Pharmacy Assistant with Practicum
• Academic Diploma
• Pharmacy Technician
• Academic Diploma
• Agriculture and Sustainability
• Aquaculture Technician
• Academic Diploma
• Sustainability & Renewable Energy
• Academic Certificate
• Education & Social Services
• Social Services & Community Support Worker
• Academic Diploma
• Early Childhood Education Assistant
• Academic Certificate
• Education Assistant
• Academic Certificate
• Finance
• Financial Office Assistant
• Academic Certificate
• Insurance Professional
• Academic Diploma
• Information Technology
• Cyber Security
• Academic Diploma
• Legal
• Immigration Assistant
• Academic Diploma
• English Language Programs
• English as a Second Language (ESL) Beginner
• English as a Second Language (ESL) Pre-Intermediate
• English as a Second Language (ESL) Intermediate
• English as a Second Language (ESL) Upper-Intermediate
• English as a Second Language (ESL) Advanced
• English as a Second Language (ESL) Intensive
• Microcredentials
• Discover Our Microcredentials

Social Services & Community Support Worker Program

About the Program

The Social Services & Community Support Worker program provides practical training combined with essential knowledge in psychology, ethics, and support skills. Students develop the ability to work with diverse populations, manage client cases, and provide support services within an ethical framework. This program is ideal for those passionate about making a meaningful difference in people’s lives.

Career Opportunities

• Community Support Worker
• Youth Support Worker
• Crisis Intervention Support

Courses

• Introduction to Technology
• Microsoft Word Foundations
• Microsoft Excel Foundations
• Ethics Fundamentals
• Psychology Fundamentals
• Addiction Fundamentals
• Mental Health Fundamentals
• At-Risk Populations
• Interviewing and Counseling Skills
• Intake and Discharge Planning
• Resources and Networking
• Writing for Social Services
• Self-Care for Workers
• Communication for Social Services
• Certifications
• Practicum Placement

Admission Requirements

Students are required to be 19 years of age prior to the start of the program or possess a high school diploma (or equivalent), and provide evidence of one of the following English proficiency requirements:

• Completion of grades 9-11, including English 10 with a grade of ‘C’ or higher from a country where English is one of the principal languages
• Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction
• Evidence of graduation from a language program with an established pathway/articulation agreement allowing direct entry (no further testing required) to a diploma or degree program at a public institution in Canada
• Provide verified results for one of the English language proficiency tests listed below:
  • International English Language Testing System (IELTS) Academic – Minimum overall score of 5.5
  • Test of English as a Foreign Language (TOEFL) IBT – Minimum overall score of 46
  • Canadian Academic English Language Assessment (CAEL) – Minimum overall score of 40
  • Canadian English Language Proficiency Index Program (CELPIP)
    • Listening 6, Speaking 6, Reading 5, and Writing 5
  • Duolingo English Test (DET) – Minimum overall score of 95
  • Pearson Test of English (PTE) Academic – Minimum overall score of 43
  • Cambridge English Qualifications: B2 First exam (FCE) - Minimum overall score of 160 or “C”
  • Cambridge Linguaskill – Minimum overall B2 level
  • LANGUAGECERT Academic – Minimum overall B2 level
  • The Michigan English Test (MET) – Minimum overall B2 level
  • iTEP Academic – Minimum overall score of 3.5
  • EIKEN – Minimum placement of Grade Pre-1

Frequently Asked Questions (FAQ)

• Do I need prior experience in social services to join this program?
  • No, prior experience is not required. This program provides the foundational skills needed for entry-level positions.
• What types of assessments will I need to complete in this program?
  • The program includes a mix of written exams, practical assessments, and assignments to ensure you’ve understood the key skills and knowledge needed for a career in social services.
• What are the requirements to complete the program successfully?
  • To graduate, you’ll need to complete all required coursework, pass assessments, and fulfill the practicum hours. A minimum attendance rate may also be required to ensure consistent participation.
• Will my practicum performance affect my graduation?
  • Yes, successful completion of the practicum placement is essential for graduation. You’ll be evaluated based on your performance and ability to apply what you’ve learned.
• Are there any exams or practical assessments in this program?
  • Yes, the program includes both written exams and practical assessments to test your knowledge and skills in real-life scenarios.
• What can I do after graduating?
  • Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

Program Details

• Duration: 6.5 months
• Format: In-Class, Distance, Combined
• Total program hours: 600
• Total weeks: 30
• Total months of duration: 6.5

Why Excel Career College?

Practical, hands-on programs designed to guide you every step of the way. Whether you’re switching careers, upskilling, or starting fresh, we’ll help you excel.