Program Overview

Program Overview

The Business Analysis - Online program is a self-paced course offered in partnership with Corporate Education Group (CEG). It provides flexibility to train at the pace, location, and time of the participant's choosing, aligning with the IIBA BABOK Guide and preparing participants to sit for the CBAP Exam.

Program Details

• The program is composed of four courses and delivered on-demand for self-paced training.
• Participants will gain theoretical and practical expertise in all Knowledge Areas of the BABOK Guide.
• The program covers determining the overall business and information needs of organizations, developing solution strategies, defining and managing requirements, eliciting information from stakeholders, and analyzing and solving business problems.

Curriculum and Course Details

• Core Competencies for the Business Analyst
• Model and Document Your Project Requirements
• Collaborate with Stakeholders to Elicit Requirements
• Plan, Manage, and Communicate Requirements

Course Details

• Core Competencies of the Business Analyst: A well-rounded introduction to the role of the business analyst, covering all BABOK Guide knowledge areas.
  • Module 1: Core Concepts: Business Analysis Roles and Responsibilities
  • Module 2: Life Cycles
  • Module 3: Enterprise Analysis
  • Module 4: Business Analysis Planning and Monitoring
  • Module 5: Requirements Management and Communication
  • Module 6: Elicitation
  • Module 7: Requirements Analysis
  • Module 8: Solution Assessment and Validation
• Model and Document Your Requirements: Defines and communicates project requirements, introducing modeling and documentation techniques.
  • Module 1: Overview of Requirements Analysis
  • Module 2: Context Diagrams
  • Module 3: Use Case Diagrams
  • Module 4: Use Case Descriptions
  • Module 5: Workflow Models
  • Module 6: Activity Diagrams
  • Module 7: User Interface Requirements: Usability
  • Module 8: User Interface Requirements: Navigation and Information
  • Module 9: Data Modeling
  • Module 10: Class Models
  • Module 11: Business Rules
  • Module 12: Non-Functional Requirements
• Collaborate with Stakeholders to Elicit Requirements: Outlines core functions of the business analyst in elicitation, presenting techniques and overcoming challenges.
  • Module 1: Overview of Elicitation
  • Module 2: Elicitation Context
  • Module 3: Document Analysis
  • Module 4: Observation
  • Module 5: Interviewing
  • Module 6: Brainstorming
  • Module 7: Requirements Workshop
  • Module 8: Prototyping
  • Module 9: Surveys
  • Module 10: Focus Groups
  • Module 11: Interface Analysis
  • Module 12: Reverse Engineering
  • Module 13: Quality Function Deployment
  • Module 14: Selecting Elicitation Techniques
• Plan, Manage, and Communicate Requirements: Examines the role of the business analyst in Business Analysis Planning and Monitoring and Requirements Management and Communication.
  • Module 1: The Business Analyst Role in Context
  • Module 2: Stakeholders and Risk
  • Module 3: Business Analysis Planning
  • Module 4: Influences on Requirements Activities
  • Module 5: Requirements Management
  • Module 6: Change Control
  • Module 7: Business Analysis Communications

Features of CEG eLearning

• Course content is broken down into modules and topics, using interactive methods such as roll-overs, pop-ups, an avatar, knowledge checks, graded quizzes, and a graded final exam.
• A learning community and social learning tools allow participants to share and gain a broader understanding from various perspectives.

Requirements

Eligibility

• Computer literacy
• Access to a computer throughout the program
• A valid email account
• Fluency in English, including reading and writing
• Registration complete via either phone or online
• Tuition paid in full or loan tuition amount certified and received prior to program start

Certificate Requirements

• After completing the certificate program, fulfilling course requirements, and passing post-course exams, participants receive a letter grade and certificate of completion jointly issued by CEG/Duke University Management Training Programs.

Registration

• To register, ensure meeting registration requirements, then register online or by telephone during regular business hours.

Tuition and Funding Sources

Tuition

• $2,495
• A discount of $100 off the fee is available for Duke employees, resulting in a fee of $2,395.

Policies and Procedures

Cancellation Policies

• Notice of cancellation or withdrawal should be conveyed via email, including the first and last name used to register, the title of the course/program, start date, and reason for cancelling or withdrawing.
• Refunds, if applicable, are issued by the organization that originally processed the registration, paid only to the recipient who originally purchased the course/program, and credited to the original source of payment.

Refund Schedule

• For Instructor-led classroom-based or Virtual programs:
  • If REGISTRANT cancels more than 14 calendar days prior to the Start Date, a full refund is issued.
  • If REGISTRANT cancels between 14 and 7 calendar days prior to the Start Date, 25% of the course cost is retained.
  • If REGISTRANT cancels less than 7 calendar days prior to the Start Date, 50% of the course cost is retained.
  • If REGISTRANT withdraws after their Start Date, but prior to the midpoint of the program’s scheduled hours, 75% of the course cost is retained.
  • If REGISTRANT withdraws at or after the midpoint of the program’s scheduled hours, 100% of the course cost is retained.
• For Asynchronous (self-paced) online programs:
  • If REGISTRANT cancels within 3 calendar days of having received his or her login and password and has not yet logged into the program, a full refund is issued.
  • If REGISTRANT cancels within 3 calendar days of having received his or her login and password and already has logged into the program, 50% of the course cost is retained.
  • If REGISTRANT cancels 4 or more calendar days after having received his or her login and password, but prior to accessing 50% of the courses in the program or 50% of the modules in a course, 90% of the course cost is retained.

Tax Deductions

• Course fees and expenses may be tax deductible; consult an accountant concerning this matter.

Program Details

• Duration: 60 Hours
• Delivery: Online
• Credits: 6 CEU / 60 PDU
• Tuition: $2,495