Professional Certificate in Technology-Enabled Service Innovation and Digital Innovation Leadership
Program Overview
Programmes for Individuals
The university offers a wide range of programmes for individuals, including Executive & Professional Development, Graduate Certificate in Computing Foundations, Career Switching Programmes, Course Catalogue, and Join Our Mailing List.
Executive & Professional Development
This programme offers various courses and certificates in areas such as:
- Artificial Intelligence and Machine Learning
- Advanced Professional Certificates
- Applied Artificial Intelligence and Machine Learning
- Artificial Intelligence and Machine Learning for Executives and Technopreneurs
- Professional Certificates
- AI & Machine Learning Basics
- Artificial Intelligence and Machine Learning Foundation for Executives
- Artificial Intelligence for Business
- Applied Machine Learning
- ChatGPT, Advanced Chat Models, and Generative AI
- Enterprise Deployments and Applications for Large Language Models
- Fundamentals of Computer Vision
- Machine Learning for Business
- Machine Learning Operations
- Machine Learning Using Python
- Text Processing
- Short Courses
- Advanced Deep Learning for Computer Vision
- Advanced Machine Learning: Deep Learning
- Building Trust and Safety with AI Analytics
- Essentials of AI-assisted Coding
- Advanced Professional Certificates
- Business Analytics & Data Science
- Advanced Professional Certificates
- Business Analytics
- Data Engineering
- Professional Certificates
- Business Analytics
- Data Engineering Foundations
- Data-Driven Business Decisions and FinTech Strategies
- Data Engineering with Cloud
- Database Management
- Data Strategy and Storytelling
- Digital Business Analysis
- Getting Started with Azure Cloud and Data Analytics
- Machine Learning Using Python
- Short Courses
- Azure Data Lake and Data Streaming
- Azure Data Storage and Data Pipelines
- Data Warehouse and Azure Synapse Analytics
- Python for Data Science
- Advanced Professional Certificates
- Cloud Computing & Internet of Things
- Advanced Professional Certificate
- Internet of Things
- Professional Certificates
- Basic Electronics and Microcontroller Programming for IoT
- Cloud Computing Foundations
- Cloud Technologies for IoT
- Deep Learning for IoT
- Short Courses
- Cloud Begins with Me
- Internet of Things Begins with Me
- Advanced Professional Certificate
- Cybersecurity & Data Governance
- Advanced Professional Certificate
- Cybersecurity and Data Governance
- Professional Certificates
- Cyber Forensics and Malware Analysis
- Cybersecurity and Privacy Engineering
- Cybersecurity Fundamentals and Ethical Hacking
- Governance, Risk & Data Breach Management
- Short Course
- Cybersecurity Begins With Me
- Advanced Professional Certificate
- Digital Business & Technopreneurship
- Advanced Professional Certificate
- Digital Business
- Professional Certificates
- Digital Marketing & Customer Insights
- Digital Product Management
- Digital Project Management
- Web and Mobile Application Development
- Advanced Professional Certificate
- Digital Health & Nursing Informatics
- Advanced Professional Certificates
- Digital Health Informatics
- Nursing Informatics
- Professional Certificates
- Digital Health Informatics and Healthcare Logistics
- Healthcare Analytics and Storytelling
- Healthcare Computational Systems
- Health Information Management
- Advanced Professional Certificates
- Digital / Green Technology & Innovation Management
- Professional Certificate
- Technology-Enabled Service Innovation and Digital Innovation Leadership
- Short Courses
- Data Technology and Management for IT Professionals
- Green Technology in the Digital Economy for Leaders
- Professional Certificate
- Digital Transformation & Change Leadership
- Advanced Professional Certificate
- Digital Leadership and Strategy
- Professional Certificates
- Digital Leadership
- Digital Project Management
- Digital Transformation – Digital Capability and Agility
- Short Courses
- Digital Transformation in Banking & Financial Institutions
- Leading through the Change – Digital Transformation
- Advanced Professional Certificate
- Emerging Technologies – Quantum, 5G
- Professional Certificate
- Emerging and Disruptive Technologies
- Short Courses
- Leading 5G Industry Transformation (for Telecom and related Professionals)
- Quantum Computing Fundamentals
- 5G Architecture for Service Innovation
- 5G as a Launchpad of Consumer Service Innovation
- 5G as a Platform for Industry Transformation
- Professional Certificate
- FinTech & Blockchain
- Advanced Professional Certificate
- Fintech
- Professional Certificates
- FinTech Associate (Level 1)
- FinTech Developer (Level 2)
- FinTech Senior Developer (Level 3)
- Short Course
- Blockchain, Digital Currencies, and Distributed Ledgers Starts from Here
- Advanced Professional Certificate
- Interactive Media Development & Metaverse
- Advanced Professional Certificate
- Immersive Technologies and Metaverse
- Professional Certificates
- Designing Metaverse-ready Immersive Experiences
- Infrastructure of the Metaverse
- Metaverse Business Opportunities
- Short Course
- Metaverse and Digital Twins
- Advanced Professional Certificate
- Software Engineering & Programming
- Advanced Professional Certificate
- Full Stack Development
- Professional Certificates
- Backend Development
- Data Structures and Algorithms
- Frontend Development
- Programming using Python and JavaScript
- Programming
- Software Engineering Practices
- Web Application Deployment
- Web and Mobile Application Development
- Short Courses
- Applied Computing Project
- Client and IT Service Management
- Advanced Professional Certificate
- UI/UX Design & Digital Product Management
- Advanced Professional Certificate
- Digital Design and Development
- Professional Certificates
- Digital Product Management
- User Experience Design
- User Interface and Interaction Design
- Advanced Professional Certificate
- Workflow Automation
- Professional Certificate
- Robotic Process Automation
- Short Course
- Robotic Process Automation Begins with Me (Power Automate Desktop)
- Professional Certificate
Graduate Certificate in Computing Foundations
The Graduate Certificate in Computing Foundations is designed for individuals who want to gain a solid foundation in computing.
Career Switching Programmes
The university offers Career Switching Programmes, including:
- Career Conversion Programme
- Career Transition Programme
Course Catalogue
The Course Catalogue provides a comprehensive list of courses offered by the university.
Join Our Mailing List
Individuals can join the university's mailing list to stay updated on the latest programmes and courses.
Training Solutions for Organisations
The university offers training solutions for organisations, including:
- Customised Programmes
- Masterclass Series
- Mentorship Support Grant
- Senior Management Programmes
Online Learning
The university offers online learning options, including:
- Webinars
- Self-Directed Online Programmes
- AI, ML and Data Science Programme
- Analytics: From Data to Insights
- Chief Data and AI Officer Programme
- Chief Technology and AI Officer Programme
- Cloud Computing: Strategy, Compliance and Migration Plan
- Cybersecurity – Integrated with AI
- Full Stack Development with AI
- Generative AI: Fundamentals to Advanced Techniques
- Programming with Python
- Technology Leadership and Innovation Programme
Youth Camps
The university offers youth camps for young individuals who want to learn about technology and innovation.
Professional Certificate in Technology-Enabled Service Innovation and Digital Innovation Leadership
The Professional Certificate in Technology-Enabled Service Innovation and Digital Innovation Leadership is designed for individuals who want to gain expertise in technology-enabled service innovation and digital innovation leadership.
Programme Structure
The programme consists of three courses:
- Technology-Enabled Service System Design
- Service Analytics and Process Mining
- Digital Innovation Governance and Leadership
Programme Overview
The programme aims to equip learners with the competencies to design technology-enabled service innovations, apply business analytics to improve service delivery, and govern and lead digital innovation initiatives.
Programme Objectives
The programme objectives are:
- Take a service system perspective to analyse service process inefficiencies and design IT-enabled service innovations
- Understand how business analytics can be applied to improve service delivery and apply data mining techniques to enhance service processes
- Appreciate the strategic and operational issues involved in governing, implementing, and leading digital innovation initiatives
Job Role Readiness
The programme prepares learners for job roles such as:
- Business Unit Heads
- Senior and Middle Managers
- Executives
Who Should Attend
The programme is designed for Business Unit Heads, Senior and Middle Managers, and Executives.
Prerequisites
The prerequisites for the programme are:
- At least a polytechnic diploma
Programme Fees
The programme fees are:
- Singapore Citizens: S$3,481.00 (39 years old or younger), S$2,301.00 (40 years old or older)
- Singapore PRs: S$3,481.00 (39 years old or younger), S$2,301.00 (40 years old or older)
- Enhanced Training Support for SMEs: S$3,481.00 (39 years old or younger), S$2,301.00 (40 years old or older)
- International Participants: S$6,431.00
Instructors
The programme instructors include:
- A/Prof Oh Lih Bin
- A/Prof Oh Lih Bin is an Associate Professor and Deputy Head (Teaching and Degree Programmes) in the Department of Information Systems and Analytics, NUS School of Computing.
