Program Overview

Conflict Management Certificate Program

The Conflict Management Certificate Program is a professional development program that delivers skills-based training workshops in conflict management, mediation, and leadership. Created in 1998, the program has become a versatile and well-rounded option for those seeking to develop their skills in these areas.

Program Overview

The program incorporates a transformative approach to conflict that places people and relationships at the center. The workshops are led by accomplished, internationally recognized practitioners and academics invested in learner success. In 2020, the university-based training content transitioned into a highly engaging and well-received synchronous online delivery format, offering a selection of in-person and virtual workshop options.

Certificate Options

• Certificate in Conflict Management and Mediation: Designed to develop professional conflict management and meditation skills for use in the workplace, community, or family. This certificate focuses on teaching participants how to manage conflict, negotiate, mediate, and facilitate using interest-based conflict models and theories.
• Certificate in Conflict Management and Congregational Leadership: A concentration in understanding conflict, gaining conflict coaching skills, and strengthening leadership abilities. Open to all, but approached from a Christian faith tradition, these focused workshops are intended to help clergy and lay leadership develop tools for managing conflict and develop leadership skills.

Program Features

The Conflict Management Certificate Program is connected to the oldest academic Peace and Conflicts Studies Program in Canada. The program includes workshops recognized by the Alternative Dispute Resolution Institute of Ontario (ADRIO) and covers mediation, negotiation, conflict resolution, facilitation skills, and leadership. This flexible program is designed to add to professional development goals, teaching participants how to manage and resolve conflicts through a world-class program.

Institutional Context

The program is situated at Conrad Grebel University College, which is located on the traditional territory of the Attawandaron (Neutral), Anishinaabeg, and Haudenosaunee peoples. The college acknowledges this territorial context, recognizing the historical and ongoing presence of these indigenous communities.

Related Programs

Conrad Grebel University College also offers other programs, including Mennonite Studies, Music, Peace and Conflict Studies, and Theological Studies. These programs contribute to a rich academic environment that values peace, conflict resolution, and community engagement.

Conclusion

The Conflict Management Certificate Program at Conrad Grebel University College provides a comprehensive and engaging educational experience for those interested in conflict management, mediation, and leadership. With its flexible delivery options, recognized workshops, and connection to a longstanding peace and conflicts studies program, this certificate program is an excellent choice for professionals and individuals seeking to enhance their skills in these critical areas.