Program Overview

Office Administration Assistant Certificate Program

The Office Administration Assistant Certificate Program is a 30-credit program that incorporates flexibility and choices, allowing students to select courses that best serve their interests and meet the demands of the job market. Four optional concentrations in office administration (Corporate, Legal, Accounting, Healthcare) are available for those wishing to become an administrative office assistant in a particular area or field.

Program Description

This program serves students needing office skills, including those who are not working toward a degree, re-entering the job market, or have earned degrees and find that office skills are a prerequisite when competing in today's job market. The Certificate in Office Administration Assistant stresses mastery of office software, including creating documents using word processing, working with statistical worksheets/databases, designing publications, and developing slide presentations.

Program Requirements

The program requires students to complete the required courses and then pick and choose from the courses listed in the optional concentrations to meet the 30-credit requirement.

Certificate Maps

• Cert in OAA with developmental placement
• Cert in OAA no developmental placement

Student Learning Outcomes

The Office Administration Assistant Certificate Program has the following student learning outcomes:

General Education Outcomes

A robust general education is founded on the knowledge, concepts, methods, and perspectives that students gain through the study of many academic disciplines. These disciplinary studies stimulate intellectual inquiry, global awareness, and cultural and artistic appreciation: they equip students to make informed judgments and remain engaged beyond the classroom. To that end, QCC promotes educational activities that allow students to demonstrate that they can:

1. Communicate effectively in various forms
2. Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions
3. Reason quantitatively as required in various fields of interest and in everyday life
4. Apply information management and digital technology skills useful for academic research and lifelong learning
5. Apply scientific methods and reasoning to investigate issues or problems in the natural and social sciences in order to draw conclusions

To support these institutional general education outcomes, the academic departments—through their programs—may also assess the ability of students to:

• Integrate knowledge and skills in the program of study
• Make ethical judgments while recognizing multiple perspectives, as appropriate in the program of study
• Work collaboratively to accomplish learning objectives

Program Discontinuation

This certificate program is discontinued as of Fall 2023. Students who enrolled in the program prior to Fall 2023 may complete the certificate. Others are recommended to speak with an advisor for help with choosing a different program.