Program Overview

Case Management & Care Coordination for Primary Care Nursing

This micro-credential program is offered by the School of Nursing at the University of British Columbia Okanagan campus. The program aims to prepare learners to practice in primary health care clinics, such as physicians' offices and community primary care centers.

Program Overview

The program builds on knowledge, skills, and abilities learned in undergraduate nursing education and focuses on case management and care coordination in the context of primary care nursing. It includes chronic disease management, health behavior change, and addressing complex social determinants of health.

Program Structure

The 70-hour micro-credential program comprises two courses:

• Case Management and Care Coordination for Primary Care Fundamentals: A blend of asynchronous coursework (approximately 22 hours) and online classes (8 hours).
• Case Management and Care Coordination for Primary Care Preceptorship: A clinical preceptorship that includes a blend of asynchronous modules (approximately 10 hours) and intentional learning practice activities (30 hours).

Program Delivery

The program is delivered in a blended mode, with a combination of online and asynchronous learning. The first course focuses on knowledge and skills acquisition, while the second course provides an opportunity to apply the knowledge and skills gained.

Program Outcomes

By the end of this program, learners will be able to:

• Apply case management principles in developing, implementing, and evaluating plans to optimize clients' healthcare and psychosocial outcomes.
• Collaborate with an interprofessional team to promote coordinated, client-centered care across various care settings.
• Implement concepts of chronic disease management and evidence-based practices and guidelines to provide comprehensive care to clients living with chronic diseases.
• Describe strategies to improve client health, including addressing complex health needs, impacts of social determinants of health, and behavior change.

Program Eligibility

This program is designed for:

• Registered Nurses and Registered Psychiatric Nurses in good standing in one of the Canadian Provinces.
• Registered Nurses and Registered Psychiatric Nurses currently practicing in a primary care setting and wanting to further develop their skills to practice to a fuller scope.
• Registered Nurses and Registered Psychiatric Nurses wanting to seek employment in a primary care setting.
• Students in good standing in year four of a nursing baccalaureate program in one of the Canadian Provinces interested in primary care nursing.

Program Costs

The standard fee for the program is $600. For details on refunds and enrollment deadlines, please refer to the program's policy and resources.

Program Instructors

The program instructors are:

• Shannon Moore (RN(C), BSCN): A Primary Care Registered Nurse in Kelowna, British Columbia, and an MSN student in the School of Nursing at UBC Okanagan.
• Melanie Willson (RN, MPH): An Assistant Professor of Teaching at UBC Okanagan school of nursing.

Credential Awarded

Upon successful completion of all program requirements, learners are awarded a UBC Okanagan Letter of Proficiency (a non-credit credential). The credential is provided in paper format, and learners will also receive a verifiable digital badge for sharing through digital channels.