Program Overview

Program Overview

The Interpersonal Business Communication course is designed to help professionals develop strong interpersonal communication skills, essential for productive organizational culture, people leadership, and team performance.

Course Description

In this course, participants will engage in self-exploration to deepen their understanding of their own interpersonal communication patterns, analyze their impact, and apply skills that increase their capacity to foster collaboration with others. The course will cover skills in listening and empathy, perception-checking, reducing defensiveness, addressing conflict, leveraging non-verbal communication, and giving and receiving feedback.

Course Details

• Location: Online
• Duration: 12 weeks
• Tuition: $675
• Can be applied to:
  • Business Management Certificate
  • Risk Management Certificate

Upcoming Offerings

The course is offered at various times throughout the year.

Course Schedule

• Start Date: Wed, May 6, 2026
  • Schedule:
    • Wed, May 6, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, May 13, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, May 20, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, May 27, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jun 3, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jun 10, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jun 17, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jun 24, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jul 8, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jul 15, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jul 22, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Wed, Jul 29, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
  • Location: Online
  • Instructor:
  • Cost: $675.00
  • Seats Available: 23
• Start Date: Thu, Sep 17, 2026
  • Schedule:
    • Thu, Sep 17, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Sep 24, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Oct 1, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Oct 8, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Oct 15, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Oct 22, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Oct 29, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Nov 5, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Nov 12, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Nov 19, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Nov 26, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
    • Thu, Dec 3, 6:00 p.m. - 9:30 p.m. Pacific Time (virtual class)
  • Location: Online
  • Instructor: Cijaye DePradine
  • Cost: $675.00
  • Seats Available: 29

Learning Outcomes

After completing this course, participants will be able to:

• Develop a deepened sense of self-awareness and how it contributes to effective interpersonal communication
• Apply interpersonal communication strategies to build collaborative and positive relationships
• Model non-verbal communication techniques that reflect confidence, assertiveness, and empowerment in the workplace
• Apply conflict resolution techniques, set boundaries, and approach difficult workplace situations with confidence
• Apply effective communication micro-skills and self-reflection to continuously inspire growth and leadership in self and others

Course Evaluation

Participants will be evaluated on:

• Assignments
• Online discussions
• Participation and attendance

Learning Materials

Course fees do not include textbooks. The required text is:

• Bushe, G. Clear Leadership: Sustaining Real Collaboration and Partnership 2nd Edition (2010). ISBN.

Technical Requirements

For online courses, participants will need a computer with audio and microphone that is connected to the internet. Canvas is the online system that will be used for the course. To get the most from this course, it is strongly recommended to use a webcam during Zoom sessions.