Program Overview

Program Overview

The program in question is the "Gestió Operativa d'una Clínica Dental" (Operational Management of a Dental Clinic), a course offered by the IL3-UB, the Institute of Continuing Education at the University of Barcelona.

Program Description

This course is designed to provide professionals in the dental sector with the knowledge and skills necessary for the operational management of a dental clinic. It covers aspects such as marketing, teamwork, management, and quality, aiming to equip participants with the tools to improve services, adapt to patient needs, and implement quality systems.

Objectives

The main objectives of the program are:

• To capacitate professionals in the dental sector with the principal aspects necessary for maintaining the competitiveness of a dental clinic.
• To acquire technical, clinical, and organizational knowledge.
• To work on key aspects such as the digital transition of the center or marketing strategies to attract or retain clients.
• To know the current regulations.
• To open new professional opportunities beyond clinical practice.

Target Audience

The program is aimed at:

• Personnel of dental clinics or related industries (auxiliaries, prosthetists, dental suppliers, etc.) with administrative and management functions.
• Graduates or licensed in Dentistry who have graduated in the last five years and wish to enter a dental clinic.
• Dentists and stomatologists.

Faculty

The course is directed by Dr. Carles Subira Pifarre, a Doctor in Medicine, and coordinated by professionals with extensive experience in their fields. The teaching staff includes experts in various areas relevant to the operational management of dental clinics.

Curriculum

The program covers several modules, including:

1. Basic Management and Administration of the Clinic
   • Introduction to clinic management and administration.
   • Legislation: opening a dental clinic, labor law.
2. Quality Management System and Digitalization Process
   • Quality management models.
   • Digital transition of the dental clinic.
3. Service Marketing and Communication
   • Introduction to marketing.
   • Marketing strategies.
   • Internal and external communication.

Duration and Format

The course is offered online, with a duration of 31 weeks. It includes sessions via video conferencing on Saturdays, from 9:00 AM to 2:00 PM and from 3:00 PM to 6:00 PM, according to the calendar.

Credits and Certification

The program is worth 10 ECTS credits and leads to a University Certificate from the University of Barcelona.

Tuition Fees

The tuition fee for the program is €1,255, which includes administrative taxes of the University of Barcelona.

Discounts

Discounts are available for certain collectives, including alumni of the IL3-UB, members of professional associations, and companies with agreements with the IL3-UB. The application of discounts is subject to specific conditions and must be accredited before the start of the course.

Additional Information

For more detailed information about the program, including the application process, payment methods, and required documentation, interested parties should consult the official website of the IL3-UB or contact the institute directly. However, as per the instructions, such contact information and calls to action are not included in this response.