Customer Experience Certificate Program–Online
Program Overview
Undergraduate Programs
The Leeds School of Business offers various undergraduate programs designed to equip students with the knowledge and skills necessary to succeed in the business world.
Areas of Study
- Accounting
- Business Analytics
- Finance
- Management
- Management Information Systems
- Marketing
- Real Estate
- Strategy & Entrepreneurship
- Supply Chain Management
- Sustainable Business
Enhance Your Experience
- Certificate Programs
- Global Programs
- Industry Treks
- Business Residence Hall
- Mentoring Programs
- Case Competitions
Additional Programs
- Business Minor
- Pre-Business
- Honors and Scholars
- Career Development
- Opening Doors to Achievement (ODA)
- Women in Business Programs
- Business and Computer Science Program
Graduate Programs
The Leeds School of Business also offers graduate programs tailored to meet the needs of working professionals and those seeking advanced degrees.
MBA Programs
- Full-Time MBA
- Evening MBA
- Hybrid MBA
- Executive MBA
MS Programs
- Accounting
- Finance
- Real Estate
- Sustainable Business
- Taxation
MS in Analytics
- Business Analytics
- Marketing Analytics
- Supply Chain Analytics
PhD Program
The PhD program at the Leeds School of Business is designed for individuals seeking to pursue careers in academia or advanced research.
Faculty and Research
The faculty at the Leeds School of Business are renowned for their research and teaching expertise, covering a wide range of business disciplines.
Faculty Directories by Division
- Accounting
- Finance
- Marketing
- Organizational Leadership & Information Analytics
- Professional Effectiveness
- Social Responsibility and Sustainability
- Strategy, Entrepreneurship & Operations
Centers
The Leeds School of Business is home to several centers that foster innovation, entrepreneurship, and community engagement.
Burridge Center for Finance
The Burridge Center for Finance offers resources, programs, and treks focused on finance.
Center for Ethics and Social Responsibility
The Center for Ethics and Social Responsibility provides student opportunities, events, and impact stories related to ethics and social responsibility.
Michael A. Klump Center for Real Estate
The Michael A. Klump Center for Real Estate offers academics, co-curricular offerings, events, and research in the field of real estate.
Deming Center for Entrepreneurship
The Deming Center for Entrepreneurship provides an entrepreneurship certificate, events, and news and stories related to entrepreneurship.
Customer Experience Certificate Program
The Customer Experience Certificate Program is an online program designed to equip professionals with the skills and knowledge necessary to lead the customer experience movement.
Program Details
- The program consists of 8 modules.
- Participants will solve real-world challenges and use best practices developed by top companies.
- CX experts guide participants through every step of the journey.
- Participants will build their toolset and develop their unique, personalized Customer Experience Portfolio.
Online Learning Benefits
- Absorb at your own pace.
- Easily fits into your busy schedule.
- Relax in your own environment.
- Replay video presentations.
- Review materials as often as needed.
- Participate in subject discussions.
- Download course templates to share.
