Program Overview

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Centre for Continuing Education

The Centre for Continuing Education at the University of Sydney offers a diverse range of professional development short courses. These courses are designed to enhance career prospects and provide opportunities for personal growth.

Course Subjects

The Centre for Continuing Education offers courses in various subjects, including:

• Business and management
  • Business communication
  • Business strategy
  • Business writing
  • Cultural competence and diversity
  • Finance
  • Leadership
  • Management
  • Organisational psychology
  • Sales and customer service
• English
• HSC preparation (years 10-12)
  • HSC biology
  • HSC business studies
  • HSC chemistry
  • HSC economics
  • HSC English
  • HSC mathematics
  • HSC physics
  • Year 11 (Revision)
  • Years 10-12 study and essay skills
• Humanities and culture
  • Creative writing
  • Music
  • Philosophy
  • Psychology
• Information technology
  • Adobe
  • AI and machine learning courses
  • Data analysis and analytics
    • Business analytics courses
    • GIS courses
    • Git courses
    • Power BI courses
    • Python courses
    • R programming courses
    • Statistics courses
    • SQL courses
    • Tableau courses
  • Google
  • Microsoft
    • Microsoft Excel courses
    • Microsoft Office courses
    • Microsoft Project courses
• Language
  • Arabic
  • Brazilian Portuguese
  • Chinese
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Spanish
• Marketing
  • Digital marketing
  • Marketing communications
  • Product development
• Project management
  • Agile methodology courses
  • Change management for projects
  • Stakeholder and people management
  • Technical project management skills

Business Process Design and Implementation Course

This one-day course provides the knowledge and skills to design and improve business processes in alignment with an organisation's vision and objectives. The course covers:

• Business process concepts
• Requirements management for process development/improvement
• Business process modelling
• Business process documentation
• Understanding value streams
• Lean concepts and business processes
• Process metrics
• Process optimisation and automation
• Continual improvement

Course Details

• Duration: 1 session, 8 hours total
• Next date: 24 February 2026
• View all dates
• Next class mode: Face-to-face (venue TBA)
• See available modes
• Cost: A$700.00 - A$750.00

Intended Audience

The course is aimed at professional process designers and best practice practitioners, including:

• Process owners
• Process designers
• Business analysts
• Technical analysts
• Service management specialists
• Continual improvement practitioners

Prerequisites

A general understanding of business operations is required.

Delivery Modes

The course is available in two delivery modes:

• Face-to-face, presenter-taught training
• Online training via the platform Zoom

Delivery Style

Both delivery modes include topic discussion, group activities to practice capabilities, and quiz questions to consolidate knowledge.

Materials

Course materials are distributed electronically using Dropbox.

Organisational Training

For groups of six or more, courses can be delivered to the team with the option to tailor content.

Meet the Facilitators

Mark Plowman is skilled in delivering services spanning strategic management, project management, business agility, business analysis, and IT service management.

Testimonials

Previous participants have praised the course, citing its excellent format and presentation, comprehensive content, and fun and engaging team activities.

Related Courses

Related courses include:

• Business Analysis Essentials Course: Achieving Project Success
• Change Management Course for Organisations
• Critical and Creative Thinking Course
• Design Thinking Course
• Lean Six Sigma Course: Improve Productivity

FAQs

Frequently asked questions about applications, payment, short courses, and more are available.

About Us

The Centre for Continuing Education is part of the University of Sydney, offering courses since 1886.

Contact and Location

The Centre for Continuing Education is located at 160 Missenden Road, Newtown NSW 2042, Australia.