Program Overview

Program Overview

The Engineering and Technology Management (ETM) program at Washington State University offers a comprehensive education in engineering and technology management. The program is designed for working professionals and provides a flexible, online learning environment.

Course Description

The E_M 580 Quality Control and Reliability course covers quality improvement analysis for process and product quality, statistical process control, and capability studies. The class addresses statistical methods used in quality analysis and modeling process and product quality.

Course Details

• Term: Fall 2025
• Duration: 16 weeks, Live Online
• Price: Non-Refundable Application Fee: US$90
• Admission: Apply online via EngineeringCAS. Priority application deadlines by term: November 15 (Spring); July 15 (Fall); March 15 (Summer)

Program Requirements

Master’s Degree Requirements

• A bachelor’s degree from an accredited institution
• A transcript
• At least one letter of recommendation
• A personal statement
• A résumé showing work experience

Certificate Program Requirements

• A bachelor’s degree from an accredited institution
• A transcript
• A personal statement
• A résumé

Gain Expertise in

• Apply the DMAIC Process (Define, Measure, Analyze, Improve, Control)
• Model process quality
• Make inferences about process quality
• Learn methods and philosophy of statistical process control
• Create and use control charts for variables
• Create and use control charts for attributes
• Perform process and measurement system capability analysis

Instructor

Dr. Steve Addison, Associate Professor (Career Track), brings over three decades of experience in engineering, workforce development, and technology to his role in WSU’s Master of Engineering and Technology Management program.

Program Concentrations

• Constraints Management
• Supply Chain Management
• Industrial Leadership
• Project Management Certificate
• Six Sigma Quality Management
• Systems Engineering Management

Additional Information

The ETM program is designed for working professionals, and we highly value your work experience and determination. We may be able to offer provisional admission to those who do not meet the Graduate School’s minimum 3.0 GPA requirement.