Program Overview

Digital Technologies 101: Business Technologies for Work Short Course

Overview

The Digital Technologies 101: Business Technologies for Work short course provides foundational skills and knowledge for working in a digital role. This ASQA-accredited course teaches students how to use technologies and software applications to perform tasks and communicate effectively as a digital professional.

Course Details

• Duration: 30 hours
• Delivery mode: Self-paced learning, online learning, and workplace training
• Start dates: Flexible start dates

Learning Outcomes

Students will learn how to:

• Incorporate foundation-level digital literacy skills into work to find, evaluate, and communicate using various technologies and applications
• Identify appropriate methods of digital communication and select suitable applications for the work task
• Use applications to communicate digitally and triage e-communications, including identifying suspicious or dangerous security threats
• Recognize and respond to routine problems in an online work environment
• Help with managing digital communications in the workplace specific for the intended audience and organizational needs
• Recognize and respond to routine problems in an online work environment

How You'll Learn

This course has online and work-integrated learning components. It's self-paced, allowing students to flexibly fit their learning around their organization's schedule. Students can expect to spend 15 hours studying online and another 15 hours undertaking work-integrated learning to practice implementing skills and gathering assessment evidence.

Assessment

Assessments include:

• Online quizzes
• Case study assessments
• A workplace assessment portfolio

Entry Requirements

To be eligible for this course, students must:

• Have successfully completed Year 10, or equivalent
• Have access to a workplace as a volunteer or employee, or to a simulated environment as approved by the UQ Skills Associate Director, Education and Training
• Have access to a computer with a Windows operating system, up-to-date versions of Microsoft Office and Adobe Acrobat Reader, and a reliable internet connection

Recognition of Prior Learning

Students with recent work experience may be eligible to apply for Recognition of Prior Learning.

Units of Competency

The course includes the following units of competency:

• Use digital technologies to communicate in a work environment (BSBTEC202)
• Use business software applications (BSBTEC201)

Fees

The full fee for this course is $600.

Resources

The 2026 UQ Skills Student Handbook (PDF, 1.4 MB) provides student support and guidance on fees, withdrawal, and other policy information.