Program Overview
Conflict Resolution Certificate
The Graduate Certificate in Conflict Resolution equips students with essential communication, emotional intelligence, and negotiation skills. The 15-credit hour certificate program focuses on understanding perception, culture, and values to enhance conflict resolution in various settings. Students learn to develop interest-based solutions, evaluate consumer conflict situations, and apply strategies to preserve and enhance relationships. The program aligns with the Department’s mission to generate new knowledge in consumer sciences and improve the quality of life for individuals, families, and communities. For main-campus students, most classes are completed in a face-to-face learning environment. Online students will complete all courses in an online, asynchronous format.
Admissions
See the Admission Criteria section of this catalog for more information.
Curricular Requirements
- Code and Title | Hours
---|---- CSM 525| Conflict Resolution Workplace| 3
- CSM 527| Emotional Intelligence| 3
- CSM 528| Processes of Negotiation| 3
- CSM 586| Principled Negotiation| 3
- Please select one of the following electives:| 3
- CSM 507| Consumr Qual Mgt Facilitn Skil|
- CSM 511| Building Employee Engagement|
- CSM 515| Customer Service Management|
- CSM 530| Family And Consumer Law|
- CSM 537| Developing The Leader Within|
- CSM 559| Financial Counseling|
- Total Hours| 15
Transfer Credit
See the Master's Degree Academic Policies section of this catalog for more information.
Time Limits for Degree Completion Requirements
See the Master's Degree Academic Policies section of this catalog for more information.
Academic Misconduct Information
See the Academic Misconduct section of this catalog for more information.
Withdrawals and Leave of Absence Information
See the Withdrawals and Leave of Absence section of this catalog for more information.
Academic Grievances Information
See the Academic Grievance Procedures section of this catalog for more information.
Grades and Academic Standing
See the Grades and Academic Standing section of this catalog for more information.