Program Overview

Professional Certificate in Workplace Communication Skills

The Professional Certificate in Workplace Communication Skills provides practical and evidence-based communication skills that can be applied within individual coaching and group facilitation contexts. Designed to complement existing work experiences, completion of this Professional Certificate further supports the development of positive working alliances, focusing on planning, delivering, and evaluating group programs suitable for adults.

Overview

The course explores mechanisms that enhance positive emotions and support the creation of well-structured coaching and group environments. Upon successful completion, students can advance their skills and knowledge further with postgraduate positive psychology and workplace wellbeing courses.

Study Experience

The Professional Certificate in Workplace Communication Skills offers flexible study options, including part-time and online study modes, designed to support students who need to balance work and learning.

Career Opportunities

Through completion of the Professional Certificate in Workplace Communication Skills, students will advance their skills and be prepared to work in a broad range of settings, including:

• Business management
• Clinical settings
• Healthcare settings
• Human resource management
• Leadership
• Occupational health and safety
• Teaching and education

Structure & Availability

The course structure and available locations can change depending on when students want to study. The course is available online.

Available Locations

• Online

Course Structure

Students must complete two units (12 credits):

1. Coaching Individuals for Positive Change (PSYC29003)
2. Group Facilitation Skills (PSYC20041)

Additional Information

Credit transfer is available for students who have completed prior study relevant to units within this course.

Requirements

To be eligible, students must meet the following entry requirements:

1. Entry Requirements: View the entry requirements for this course.
2. English Language Proficiency (ELP) Requirements: View the English Language Proficiency (ELP) requirements for this course.

Fees & Scholarships

Indicative First-Year Fee

$15,100 (2026 Indicative) (FFP)

The Indicative First-Year Fee is the approximate cost of enrolling in a Professional Certificate for a Full Fee Paying (FFP) Place and should be used as a guide only. Fees are reviewed each year and are subject to change.

Government Assistance Loans

Students may be eligible for FEE-HELP, an Australian Government loan scheme that helps eligible students pay their tuition fees.

Other Study Costs

Part of the course costs will include Student Services and Amenities Fees (SSAF). There may also be other costs, such as textbooks, technology expenses, travel expenses, professional certifications, uniforms, or vaccinations.

Related Courses

• Professional Certificate in Workplace Wellbeing Management (CM67)
• Professional Certificate in Positive Workplace Interventions (CM68)
• Professional Certificate in Workplace Resilience (CM70)