Program Overview

Overview of the Responsible Gambling Services (RGS) Short Course

The Responsible Gambling Services (RGS) short course is designed for individuals who wish to work or are currently working in the gaming industry. This accredited course covers the skills and knowledge required to satisfy legislative requirements, codes of practice, and provide responsible gambling services to customers.

Course Details

• Duration: The course is a short program that generally lasts for 6 hours, from 9:00 am to 3:00 pm, depending on the location.
• Study Mode: The course is offered in Mixed Mode.
• Course Type: It is a Short Course (Accredited).
• Fee: The full fee for the course is $104.

Career Opportunities

Upon successful completion of this course, students may apply for required licenses within an establishment to work as:

• Gaming room attendant
• Cashier
• Croupier
• Keno Operator
• TAB Operator
• Gaming Machine Technician
• Casino Employee

Structure and Availability

Course Structure

• Duration: 1 day (6 hours)
• Core Units:
  • SITHGAM022: Provide responsible gambling services

Available Locations, Study Modes, and Intakes

• Intake: September 2025
• Locations: Mixed Mode

Requirements

• Entry Requirements: There is no minimum age required to undertake this short course. However, the minimum age to obtain relevant licenses to work within the gaming industry may differ across each State/Territory in Australia.
• Computer and Internet Access: Students must have access to a computer with internet to participate in the program.

Fees and Scholarships

• Fee for Service: $104
• Payment Options: Students can choose from various payment options, and there is a refund policy in place. Course fees are reviewed annually.

How to Apply

To apply for the course, students must:

1. Check the course requirements
2. Get a Unique Student Identifier
3. Prepare eligibility documentation
4. Submit their application
5. Complete bksb Testing (details will be provided)

About CQUniversity

CQUniversity is committed to providing high-quality education and is recognized for its teaching, learning, and research. The university offers a range of study options, including online and on-campus modes, and has a strong focus on student experience and support.