Community Consultation and Engagement: Getting it Right

This community consultation and engagement course is designed to help individuals understand how to better inform government and organisational decision-making by effectively engaging with the community.

About this Course

During this course, participants will learn how to project manage and tailor effective quality consultation principles and practices using an outcome-based approach. The course will cover how to systematically scope and design a fit-for-purpose consultation process, investigate different engagement options, and present impactful engagement findings to influence decision-makers.

Key Benefits of this Course

• Ability to effectively plan community consultation and engagement within a project management framework
• Awareness of the key steps involved in planning and implementing relevant outcomes-based community engagement and stakeholder consultations
• Identify how to use the right engagement tool at the right time for the right audience
• Confidence to write and pitch for impact when using engagement outcomes in advice to decision-makers

Course Outline

The course will cover the following content:

• Introduction to stakeholder engagement
  • What is stakeholder engagement
  • Engagement spectrum: purposes and types of engagement
  • What makes for quality engagement
  • How to support quality engagement within organisations
• Engagement planning and design
  • Use of a staged, project management approach to engagement
  • How to select fit-for-purpose engagement methods
• Engagement methods and tools
  • Clarity of purpose and method alignment
  • About human research ethics and use of discussion guides
  • Common engagement methods, including key considerations and tips
• Communicating with clarity and impact
  • Presenting engagement findings for decision-makers
  • How to write with impact
  • Sample report formats and presentation strategies

Course Learning Objectives

On completion of this course, participants should have increased knowledge, understanding, and skills in:

• Ability to effectively plan community consultation and engagement
• Awareness of the key steps involved in planning and implementing community engagement
• Identify how to use the right engagement tool at the right time for the right audience
• Confidence to write and pitch for impact when using engagement outcomes in advice to decision-makers

Onsite Logistics

This course will be delivered at the UTS campus. Location details and teaching materials will be made available to participants prior to the course.

Who is this Course for?

This course will benefit any individual involved in designing, delivering, or using community engagement and stakeholder consultations.

Price

The full price of the course is $698 (GST-free). Discounts are available for UTS staff, alumni, and students.

Discounts

• 10% discount for UTS staff, alumni, and students
• Discounts cannot be combined and only one discount can be applied per person per course session

Enrolment Conditions

Course purchase is subject to UTS Open Terms and Conditions.

Digital Badge and Certificate

A digital badge and certificate will be awarded following the successful completion of any necessary tasks or assessments to demonstrate acquired learning of the short course or for meeting attendance and/or participation requirements.

University of Technology Sydney

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Overview:

University of Technology Sydney (UTS) is a public university located in Sydney, Australia. It is known for its focus on practical, industry-relevant education and its strong research output. UTS is ranked among the top 100 universities in the world and is recognized as Australia's top university for research impact.

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Services Offered:

UTS offers a wide range of services to its students, including:

Academic Support:

Academic advisors, tutoring services, and learning resources to help students succeed in their studies.

Career Development:

Career counseling, job search assistance, and internship opportunities to prepare students for their future careers.

Student Life:

A vibrant campus community with clubs, societies, and social events to enhance the student experience.

Health and Wellbeing:

Counseling services, health clinics, and support programs to promote student well-being.

Accommodation:

On-campus housing options for students seeking convenient and comfortable living arrangements.

Library:

A comprehensive library with extensive resources, study spaces, and technology support.

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Student Life and Campus Experience:

UTS offers a dynamic campus experience with a strong sense of community. Students can participate in a variety of clubs and societies, attend social events, and engage in leadership opportunities. The university's central location in Sydney provides easy access to the city's cultural attractions, entertainment venues, and employment opportunities.

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Key Reasons to Study There:

Industry-Relevant Education:

UTS focuses on practical, hands-on learning that prepares students for real-world careers.

Strong Research Output:

The university is recognized for its high-quality research, particularly in areas like artificial intelligence, data science, and robotics.

Global Rankings:

UTS consistently ranks among the top universities in the world, demonstrating its commitment to academic excellence.

Vibrant Campus Community:

Students can enjoy a lively campus environment with a wide range of clubs, societies, and social events.

Central Location:

UTS is located in the heart of Sydney, providing easy access to the city's amenities and employment opportunities.

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Academic Programs:

UTS offers a wide range of undergraduate and postgraduate programs across various disciplines, including:

Analytics and Data Science

Business

Communication

Design, Architecture and Building

Education

Engineering

Health

Information Technology

International Studies

Law

Science

Transdisciplinary Innovation

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Other:

UTS is committed to social justice and sustainability, with initiatives focused on supporting Indigenous education and research, promoting diversity and inclusion, and addressing environmental challenges. The university also offers a range of short courses and microcredentials for individuals seeking to upskill or enhance their career prospects.